SIX SIGMA GREEN BELT TEST PAPER 1 2026/2027
QUESTIONS AND SOLUTIONS RATED A+
✔✔Necessary Cost - ✔✔minimum cost required to accomplish the functions
✔✔Root Cause Analysis - ✔✔the process of finding and eliminating the cause of
problems, which would prevent the problem from returning
✔✔Process - ✔✔a set of conditions or causes which work together to produce a given
result; includes inputs, outputs, transformations, and feedback
✔✔Process Criteria - ✔✔1. Recurrent
2. Affects organizational capability
3. Can be accomplished differently to make contribution to customer and/or profit
4. Involves coordination
✔✔SIPOC - ✔✔A method to assist in developing the flow on a process map; Suppliers,
Inputs, process, Outputs, Customers
✔✔Flowchart - ✔✔a graphical representation of a process; the first step in many
process improvement projects
✔✔Flowchart elements - ✔✔operations, decisions, delays, storages, handling,
information, flow
✔✔Check sheets - ✔✔used to record data; visual, easy to interpret, organize data
collection; designed, structured formats for recording process data in a manner that can
reveal underlying patterns
✔✔Pareto analysis - ✔✔reflects the frequency or impact of problems; table or bar chart;
guide to selecting opportunities and prioritizing
✔✔Pareto principle - ✔✔80-20 Rule; point out significant frequencies or costs; based
upon Juran's work
✔✔Cause-Effect Diagram (Ishikawa Diagram) - ✔✔tool for organizing team's
knowledge about a process; organized or structured brainstorming
✔✔Scatter Diagram - ✔✔graph of one sample variable versus another; may show
cause and effect relationships and strong correlation with a cause and effect
relationship; 0 means no significant relationship
✔✔Failure Mode and Effects Analysis (FEMA) - ✔✔a procedure by which each potential
failure mode in a system is analyzed to determine the results of effects thereof on the
QUESTIONS AND SOLUTIONS RATED A+
✔✔Necessary Cost - ✔✔minimum cost required to accomplish the functions
✔✔Root Cause Analysis - ✔✔the process of finding and eliminating the cause of
problems, which would prevent the problem from returning
✔✔Process - ✔✔a set of conditions or causes which work together to produce a given
result; includes inputs, outputs, transformations, and feedback
✔✔Process Criteria - ✔✔1. Recurrent
2. Affects organizational capability
3. Can be accomplished differently to make contribution to customer and/or profit
4. Involves coordination
✔✔SIPOC - ✔✔A method to assist in developing the flow on a process map; Suppliers,
Inputs, process, Outputs, Customers
✔✔Flowchart - ✔✔a graphical representation of a process; the first step in many
process improvement projects
✔✔Flowchart elements - ✔✔operations, decisions, delays, storages, handling,
information, flow
✔✔Check sheets - ✔✔used to record data; visual, easy to interpret, organize data
collection; designed, structured formats for recording process data in a manner that can
reveal underlying patterns
✔✔Pareto analysis - ✔✔reflects the frequency or impact of problems; table or bar chart;
guide to selecting opportunities and prioritizing
✔✔Pareto principle - ✔✔80-20 Rule; point out significant frequencies or costs; based
upon Juran's work
✔✔Cause-Effect Diagram (Ishikawa Diagram) - ✔✔tool for organizing team's
knowledge about a process; organized or structured brainstorming
✔✔Scatter Diagram - ✔✔graph of one sample variable versus another; may show
cause and effect relationships and strong correlation with a cause and effect
relationship; 0 means no significant relationship
✔✔Failure Mode and Effects Analysis (FEMA) - ✔✔a procedure by which each potential
failure mode in a system is analyzed to determine the results of effects thereof on the
