Correct Answers 2026 Updated.
production - Answer the creation of goods and services
operations management - Answer activities that relate to the creation of goods and services
through the transformation of inputs to outputs
organizations perform 3 functions to create goods and services - Answer 1. marketing
2. production/operations
3. finance/accounting
supply chain - Answer a global network of organizations and activities that supplies a firm
with goods and services
we study OM for 4 reasons - Answer 1. to learn how people organize themselves for
productive enterprise
2. to learn how goods and services are produced
3. to understand what operations managers do
4. because OM is a costly part of an organization
services - Answer economic activities that typically produce an intangible product
service sector - Answer the segment of the economy that includes trade, finance, lodging,
education, law and medicine
management process - Answer the application of planning, organizing, staffing, leading, and
controlling to achieve objectives
10 OM decisions - Answer 1. Design of goods and services
2. Managing quality
3. Process strategy
4. Location strategies
5. Layout strategies
6. Human resources
7. Supply-chain management