ALASKA CUSTOMER SERVICE EXAMS SCRIPT 2026/2027
QUESTIONS AND SOLUTIONS RATED A+
✔✔DCVI - ✔✔INFANT PASSPORT
✔✔FQTV - ✔✔OTHER AIRLINE MP #
✔✔G75 - ✔✔MVP GOLD 75K
✔✔MVP - ✔✔MOST VALUABLE PAX
✔✔MP - ✔✔MILEAGE PLAN/REGULAR
✔✔IB - ✔✔INBOUND
✔✔OB - ✔✔OUTBOUND
✔✔TT - ✔✔TICKETLESS/ELECTRONIC
✔✔INF - ✔✔INFANT
✔✔UMNR - ✔✔UNACCOMPANIED MINOR
✔✔KIDS - ✔✔12 OR UNDER SECURITY EXEMP
✔✔TEEN - ✔✔TEEN ASSIST
✔✔TBMB - ✔✔TO BE MET BY FOR UMNR/TEEN ASSIST
✔✔TBBB - ✔✔TO BE BOARDED BY FOR UMNR/TEEN ASSIST
✔✔WCHC - ✔✔WHEELCHAIR NEEDS ASSISTANCE TO SEAT
✔✔WCHR - ✔✔WHEELCHAIR FOR DISTANCE
✔✔WCHS - ✔✔WHEELCAHIR UNABLE TO NAVIGATE STAIRS
✔✔WCMP - ✔✔WHEELCAIR MANUAL POWER
✔✔WCOB - ✔✔NEED USE OF ONBOARD WHEELCHAIR
✔✔AVIH - ✔✔ANIMAL IN HOLD
, ✔✔PETC - ✔✔PET IN CABIN
✔✔SVAN - ✔✔SERVICE ANIMAL
✔✔ESAN - ✔✔EMOTINAL SUPPORT ANIMAL
✔✔ESTA - ✔✔DETERMINES ELIGIBILITY
✔✔VWP - ✔✔VISA WAIVER PROGRAM
✔✔ETA - ✔✔ELECTRONIC TRAVEL AUTHORIZATION
✔✔CTRL R - ✔✔REPRINT BOARDING PASS/QUICK WAY TO CHANGE SEATS
✔✔CTRL M - ✔✔SEAT MAP
✔✔HOT KEY - ✔✔ALT AND UNDERLINE LETTER
✔✔CTRL I - ✔✔MOVE CURSOR TO INPUT SCREEN
✔✔CTRL H - ✔✔HELP/INSTANT MASK
✔✔CTRL F - ✔✔FLIFO
✔✔CTRL G - ✔✔FLIGHT STATUS
✔✔PTK - ✔✔PERSONAL TRANSFER KIT
✔✔J6Y - ✔✔JUSMPSEAT FLIGHT ATTENDANT
✔✔J3Y - ✔✔JUMPSEAT PILOT
✔✔6 LETTERS ONLY - ✔✔RECORD LOCATOR
✔✔TE - ✔✔E TICKET/VCR
✔✔TK - ✔✔TICKETED PAPER
✔✔ASSIGN PRINTER - ✔✔1ST THING AFTER LOG IN OF IMAGE
✔✔SF5/F3 - ✔✔PNR SEARCH KEY FUNCTION
✔✔CTRL Q - ✔✔QUICK PAX MASK
QUESTIONS AND SOLUTIONS RATED A+
✔✔DCVI - ✔✔INFANT PASSPORT
✔✔FQTV - ✔✔OTHER AIRLINE MP #
✔✔G75 - ✔✔MVP GOLD 75K
✔✔MVP - ✔✔MOST VALUABLE PAX
✔✔MP - ✔✔MILEAGE PLAN/REGULAR
✔✔IB - ✔✔INBOUND
✔✔OB - ✔✔OUTBOUND
✔✔TT - ✔✔TICKETLESS/ELECTRONIC
✔✔INF - ✔✔INFANT
✔✔UMNR - ✔✔UNACCOMPANIED MINOR
✔✔KIDS - ✔✔12 OR UNDER SECURITY EXEMP
✔✔TEEN - ✔✔TEEN ASSIST
✔✔TBMB - ✔✔TO BE MET BY FOR UMNR/TEEN ASSIST
✔✔TBBB - ✔✔TO BE BOARDED BY FOR UMNR/TEEN ASSIST
✔✔WCHC - ✔✔WHEELCHAIR NEEDS ASSISTANCE TO SEAT
✔✔WCHR - ✔✔WHEELCHAIR FOR DISTANCE
✔✔WCHS - ✔✔WHEELCAHIR UNABLE TO NAVIGATE STAIRS
✔✔WCMP - ✔✔WHEELCAIR MANUAL POWER
✔✔WCOB - ✔✔NEED USE OF ONBOARD WHEELCHAIR
✔✔AVIH - ✔✔ANIMAL IN HOLD
, ✔✔PETC - ✔✔PET IN CABIN
✔✔SVAN - ✔✔SERVICE ANIMAL
✔✔ESAN - ✔✔EMOTINAL SUPPORT ANIMAL
✔✔ESTA - ✔✔DETERMINES ELIGIBILITY
✔✔VWP - ✔✔VISA WAIVER PROGRAM
✔✔ETA - ✔✔ELECTRONIC TRAVEL AUTHORIZATION
✔✔CTRL R - ✔✔REPRINT BOARDING PASS/QUICK WAY TO CHANGE SEATS
✔✔CTRL M - ✔✔SEAT MAP
✔✔HOT KEY - ✔✔ALT AND UNDERLINE LETTER
✔✔CTRL I - ✔✔MOVE CURSOR TO INPUT SCREEN
✔✔CTRL H - ✔✔HELP/INSTANT MASK
✔✔CTRL F - ✔✔FLIFO
✔✔CTRL G - ✔✔FLIGHT STATUS
✔✔PTK - ✔✔PERSONAL TRANSFER KIT
✔✔J6Y - ✔✔JUSMPSEAT FLIGHT ATTENDANT
✔✔J3Y - ✔✔JUMPSEAT PILOT
✔✔6 LETTERS ONLY - ✔✔RECORD LOCATOR
✔✔TE - ✔✔E TICKET/VCR
✔✔TK - ✔✔TICKETED PAPER
✔✔ASSIGN PRINTER - ✔✔1ST THING AFTER LOG IN OF IMAGE
✔✔SF5/F3 - ✔✔PNR SEARCH KEY FUNCTION
✔✔CTRL Q - ✔✔QUICK PAX MASK
