CPSS COMPREHENSIVE EXAMS UPDATED
QUESTIONS AND ANSWERS SURE A+
✔✔Mental health - ✔✔refers to the way a person thinks, feels, and acts when faced with
life's situations. Mental health is how people look at themselves, their lives, and the
other people in their lives; evaluate their challenges and problems; explore choices;
handle stress; relate to other people; and make decisions.
✔✔Mental Health Advance Directives - ✔✔set out a person's wishes in writing
concerning their care or treatment. Directives are binding legal documents.
✔✔Mental Health Professional - ✔✔a professional who meets the requirements for this
designation.
✔✔Mental health services - ✔✔health services that are specially designed for the care
and treatment of people with mental health challenges, including those with co-
occurring substance use disorders.
✔✔Mental injury - ✔✔not accidental damage to intellectual, emotional or psychological
functioning, which is a Mandatory Reporting requirement.
✔✔Motivational interviewing - ✔✔is a collaborative conversation to strengthen a
person's own motivation for and commitment to change.
, ✔✔Mutual support groups - ✔✔are groups where service users and/or family members
share their experiences and feelings about mental health challenges and generally help
each other
✔✔Needs assessment - ✔✔is the process of assessing and monitoring health and
social care needs of a population.
✔✔Objective - ✔✔is a specific and measurable statement that clearly identifies what is
to be achieved, often to meet a larger goal.
✔✔Open ended question - ✔✔is a question that cannot be answered "yes" or "no" but
invites a person to discuss a question more fully.
✔✔Outcomes - ✔✔measurable results, such as a change in the health of an individual
or group of people that is attributable to an intervention.
✔✔Orienting - ✔✔discussing activities, processes and/or reviewing plans, often at the
beginning of a meeting.
✔✔Outreach programs - ✔✔are programs that send staff into communities to deliver
services or recruit participants.
✔✔Parent advocate - ✔✔is an individual who has been trained to help other families get
the kinds of services and supports they need and want. Parent advocates are usually
family members who have raised a child with a behavioral or emotional problem and
have worked with the system of care and many of the agencies and providers in your
community. If a parent advocate is working in a Medicaid agency, they must be certified
as a peer counselor.
✔✔Partnership - ✔✔is working closely with others to achieve agreed-upon common
goals.
✔✔Peer - ✔✔is one term used for an individual (typically an adult) who receives or has
received services; see also consumer. Parents may be referred to as peers when they
are in a peer relationship with another parent.
✔✔Physical abuse - ✔✔is a not accidental serious physical injury or injuries whose
effect may permanent or temporary, which is a Mandatory Reporting requirement.
✔✔Policy - ✔✔is a plan of action or an agreed position adopted by an organization.
✔✔Posttraumatic Stress Disorder (PTSD) - ✔✔can occur after one is exposed to a
traumatic event, such as war, natural disasters, major accidents, or severe abuse. The
QUESTIONS AND ANSWERS SURE A+
✔✔Mental health - ✔✔refers to the way a person thinks, feels, and acts when faced with
life's situations. Mental health is how people look at themselves, their lives, and the
other people in their lives; evaluate their challenges and problems; explore choices;
handle stress; relate to other people; and make decisions.
✔✔Mental Health Advance Directives - ✔✔set out a person's wishes in writing
concerning their care or treatment. Directives are binding legal documents.
✔✔Mental Health Professional - ✔✔a professional who meets the requirements for this
designation.
✔✔Mental health services - ✔✔health services that are specially designed for the care
and treatment of people with mental health challenges, including those with co-
occurring substance use disorders.
✔✔Mental injury - ✔✔not accidental damage to intellectual, emotional or psychological
functioning, which is a Mandatory Reporting requirement.
✔✔Motivational interviewing - ✔✔is a collaborative conversation to strengthen a
person's own motivation for and commitment to change.
, ✔✔Mutual support groups - ✔✔are groups where service users and/or family members
share their experiences and feelings about mental health challenges and generally help
each other
✔✔Needs assessment - ✔✔is the process of assessing and monitoring health and
social care needs of a population.
✔✔Objective - ✔✔is a specific and measurable statement that clearly identifies what is
to be achieved, often to meet a larger goal.
✔✔Open ended question - ✔✔is a question that cannot be answered "yes" or "no" but
invites a person to discuss a question more fully.
✔✔Outcomes - ✔✔measurable results, such as a change in the health of an individual
or group of people that is attributable to an intervention.
✔✔Orienting - ✔✔discussing activities, processes and/or reviewing plans, often at the
beginning of a meeting.
✔✔Outreach programs - ✔✔are programs that send staff into communities to deliver
services or recruit participants.
✔✔Parent advocate - ✔✔is an individual who has been trained to help other families get
the kinds of services and supports they need and want. Parent advocates are usually
family members who have raised a child with a behavioral or emotional problem and
have worked with the system of care and many of the agencies and providers in your
community. If a parent advocate is working in a Medicaid agency, they must be certified
as a peer counselor.
✔✔Partnership - ✔✔is working closely with others to achieve agreed-upon common
goals.
✔✔Peer - ✔✔is one term used for an individual (typically an adult) who receives or has
received services; see also consumer. Parents may be referred to as peers when they
are in a peer relationship with another parent.
✔✔Physical abuse - ✔✔is a not accidental serious physical injury or injuries whose
effect may permanent or temporary, which is a Mandatory Reporting requirement.
✔✔Policy - ✔✔is a plan of action or an agreed position adopted by an organization.
✔✔Posttraumatic Stress Disorder (PTSD) - ✔✔can occur after one is exposed to a
traumatic event, such as war, natural disasters, major accidents, or severe abuse. The
