Exam 2026 Expert Verifed Ace
the Test
Revenue - ANSWER ✔✔The total amount of sales achieved in a
specified time period
Revenue is calculate as: - ANSWER ✔✔Number of Units Sold x Unit
Price
Effective managers of an organization's revenues MUST do three things
- ANSWER ✔✔1. Understand the importance of revenue
management
2. Understand the many complex factors that influence revenue
management strategy and tactics
,3. Become better at making revenue management decisions than their
competitors
Proft Formula - ANSWER ✔✔Revenue - Expenses
Profit - ANSWER ✔✔the net value achieved by a seller AND a buyer
in a business transaction
ROI (Return on Investment) - ANSWER ✔✔Owner's Investment
Return/Owner's original investment
Revenue Manager - ANSWER ✔✔The individual or team responsible
for ensuring that a company's prices match a customer's willingness to
pay. These techniques are always customer-needs driven, not company-
needs driven
Customer-centric revenue management - ANSWER ✔✔A revenue
management philosophy that places customer gain ahead of short-term
revenue maximization in revenue management decision making
What is price? - ANSWER ✔✔Price is the value placed by a firm its
products and services
OR
,The amount of money charged for a good or service
Two-tiered Price - ANSWER ✔✔A pricing strategy in which the buyer
must pay a price for the ability to make additional purchases
Value - ANSWER ✔✔In a buyer or seller transaction, the amount of
perceived benefit gained minus the price paid
Value Proposition - ANSWER ✔✔A statement describing the goo or
service to be received and the price to be paid for it
Buyer Assessment - ANSWER ✔✔A value less than 0, do not buy
A value Equal to 0, do not buy in most cases
A value greater than 0, buy
Marketing - ANSWER ✔✔The process of providing a seller's value
proposition to a market
The 4 P's - ANSWER ✔✔1. Product: The product or service delivered
to the buyer
2. Promotion: The means of communication between buyer and seller
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, 3. Place: The location or means of delivering the product or service to be
sold
4. Price: What is given up in an exchange for the product or service
Supply (of law) - ANSWER ✔✔The higher the demand of a product,
the more of it will be produced by sellers
Demand (law of) - ANSWER ✔✔The higher the price of a product,
the less of it will be wanted by buyers
How to measure demand for hospitality products - ANSWER
✔✔Desire, Ability to Pay, Willingness to Pay
Break-Even Point - ANSWER ✔✔The point at which a firm's
revenues exactly equal to its expenses
Variable (cost) - ANSWER ✔✔An expense that generally increases
as sales volume increases and decreases as sales volume decreases
Fixed (cost) - ANSWER ✔✔An expense that remains constant
despite increases or decreases in volume. In the hospitality industry,
examples include the costs of illuminating exterior signage, overhead
music and liquor liability premiums.