Question and Answer (2026/2027) | A+
Verified
• Which of the following is a true statement about a security guard's relationship to
the public or client employees? -✓✓ Security officers enforce the client's rules,
policies, and procedures.
• Which of the following actions demonstrates good public relation? -✓✓
Enforcing all rules, policies, and procedures without expressing personal opinions
or disagreement.
• Is rolling up a long sleeve shirt an acceptable adjustment to a uniform (if not
authorized) -✓✓ No
• Maintaining a good physical appearance means? -✓✓ Being well-groomed
• Maintaining a professional work area means? -✓✓ Keeping desks and counters
clean and organized
• How should you respond to people who try to use their friendship with people? -
✓✓ Be fair
• How should you speak to communicate across language barriers? -✓✓ Clearly
slowly
• Which of the following words does not represent a guideline for communicating
across language barriers? -✓✓ Shout
,• How can you maintain your professionalism when communicating with the
media? -✓✓ Being pleasant at all times
• What is the proper response to a request to answer questions from the media? -
✓✓ Refer media representatives to your supervisor
• In addition to being understanding when making a court appearance, you should
should also? -✓✓ Be yourself
• What is one way of maintaining your credibility during a court appearance? -✓✓
Projecting a professional image
• Who should hang up the phone last? -✓✓ You
• If you answer the telephone and the person caller wants may not be reached? -✓✓
Explain the reason the person may not be reached.
• When reporting an emergency over the telephone you should? -✓✓ Follow all
directions given by the emergency dispatcher
• At what level should you speak when using a radio? -✓✓ Just above a normal
conversational level
• Which statement accurately describes the role of the security guard in quieting a
dispute? -✓✓ You are an outsider to the argument.
, • During an argument inside of a store what should you do? -✓✓ Calmly explain
that they are disturbing others.
Gently but firmly advise the participants to resolve their argument quietly.
• A security guard licensed to carry a firearm in the course and scope of
employment and authorized by the employer on a specific post is? -✓✓ An armed
security guard
• Which of the following defines a "security agency" -✓✓ A person, firm,
corporation, or other private legal entity in the business of furnishing another
person security guard services or armed security guards for hire
• If you are employed as a private watchman to protect property, you would be
considered: -✓✓ A security guard
• How many types of license are available -✓✓ 9 or higher
• Which of the following persons is not affected by the Oklahoma Security Guard
and Private Investigator Act? -✓✓ A full-time certified peace officer of the state.
• Which of the following persons is affected by the Oklahoma Security Guard and
Private Investigator Act? -✓✓ A person, firm, corporation, or other private legal
entity in the business of furnishing another person as a security guard or armed
security guard hire.
• Which of the following is one of the powers granted to the Council on Law
Enforcement Education and Training? -✓✓ To establish the minimum curriculum
requirements for training applicants.