MENG 540 Exam Study Guide –
Practice Questions with Verified
Answers. GRADED A+. Latest
2026/2027 Update
540 Mission - Answer✔✔ -To help you transition from being an engineering-
trained individual contributor to effectively managing and leading others.
What were the issues with the James Webb Telescope? - Answer✔✔ -5B over
budget, low work process efficiency, screws fell off the telescope shield when
shaken, no one would share bad news/low team trust
What was Greg Robinson able to do for the James Webb Telescope? - Answer✔✔
-he was able to improve team trust with wise leadership; work process efficiency
increased and managers were more willing to share bad news; successful launch
on christmas day 2021
,Difficult Conversation guide - Answer✔✔ -Create a constructive climate for
authentic conversation; frame the conversation; state the issue; listen, discuss,
resolve; agree on action plan; close
Authority - Answer✔✔ -power to influence or command
Sources of Authority - Answer✔✔ -positive presence, confidence & courage,
care for humans, deep desire to help your team succeed, your technical and
management expertise, your position/title
What helped strengthen Greg robinson's sources of authority? - Answer✔✔ -He
would sit with his colleagues during lunch; he cared about people and people
were able to share bad news with him
Satya Nadella relevance - Answer✔✔ -Valued continued learning and a "growth
mindset" 5 learnings from Eugene Kranz's leadership - Answer✔✔ -Pre-Crisis
Planning, Mission-
Focus, Template for superior team (develop a competence standard),
Engage/Empower/Lead, Be Effective: use all tools.
How did Eugene Kranz's changes contribute to Apollo 13's safe return? -
Answer✔✔ -
Uniformity of decision making + seamless decision handoffs, minimized "us" vs.
"them" & sense of owning the position, strengthened focus on mission, full use of
individual capabilities
, Google's Keys to an Effective Team (5) - Answer✔✔ -Psychological Safety,
Dependability, Structure & Clarity, Meaning of Work, Impact of Work.
5 dysfunctions of a team - Answer✔✔ -1. Absence of trust
2. Fear of conflict
3. Lack of commitment
4. Avoidance of accountability
5. Inattention to results
How to prevent the 5 dysfunctions of a team - Answer✔✔ -Establish vulnerability
based trust, encourage healthy conflict, earn commitment, foster peer to peer
accountability, focus on team results.
Leading Teams Note, Polzer: Sustained Effectiveness requires attention to 3
dimensions--what are these? - Answer✔✔ -Quality of team's output, team
members abilities to increase their capacity to work together effectively over
time, the extent to which the team meets its members individual needs.
What 3 things should a manager consider when determining if a team is required?
- Answer✔✔ -Task complexity, task interdependence, task objectives
What should a manager consider when choosing team members - Answer✔✔ -
Individual
Skills (IP and technical skills), Diversity, Leadership Arrangement
Practice Questions with Verified
Answers. GRADED A+. Latest
2026/2027 Update
540 Mission - Answer✔✔ -To help you transition from being an engineering-
trained individual contributor to effectively managing and leading others.
What were the issues with the James Webb Telescope? - Answer✔✔ -5B over
budget, low work process efficiency, screws fell off the telescope shield when
shaken, no one would share bad news/low team trust
What was Greg Robinson able to do for the James Webb Telescope? - Answer✔✔
-he was able to improve team trust with wise leadership; work process efficiency
increased and managers were more willing to share bad news; successful launch
on christmas day 2021
,Difficult Conversation guide - Answer✔✔ -Create a constructive climate for
authentic conversation; frame the conversation; state the issue; listen, discuss,
resolve; agree on action plan; close
Authority - Answer✔✔ -power to influence or command
Sources of Authority - Answer✔✔ -positive presence, confidence & courage,
care for humans, deep desire to help your team succeed, your technical and
management expertise, your position/title
What helped strengthen Greg robinson's sources of authority? - Answer✔✔ -He
would sit with his colleagues during lunch; he cared about people and people
were able to share bad news with him
Satya Nadella relevance - Answer✔✔ -Valued continued learning and a "growth
mindset" 5 learnings from Eugene Kranz's leadership - Answer✔✔ -Pre-Crisis
Planning, Mission-
Focus, Template for superior team (develop a competence standard),
Engage/Empower/Lead, Be Effective: use all tools.
How did Eugene Kranz's changes contribute to Apollo 13's safe return? -
Answer✔✔ -
Uniformity of decision making + seamless decision handoffs, minimized "us" vs.
"them" & sense of owning the position, strengthened focus on mission, full use of
individual capabilities
, Google's Keys to an Effective Team (5) - Answer✔✔ -Psychological Safety,
Dependability, Structure & Clarity, Meaning of Work, Impact of Work.
5 dysfunctions of a team - Answer✔✔ -1. Absence of trust
2. Fear of conflict
3. Lack of commitment
4. Avoidance of accountability
5. Inattention to results
How to prevent the 5 dysfunctions of a team - Answer✔✔ -Establish vulnerability
based trust, encourage healthy conflict, earn commitment, foster peer to peer
accountability, focus on team results.
Leading Teams Note, Polzer: Sustained Effectiveness requires attention to 3
dimensions--what are these? - Answer✔✔ -Quality of team's output, team
members abilities to increase their capacity to work together effectively over
time, the extent to which the team meets its members individual needs.
What 3 things should a manager consider when determining if a team is required?
- Answer✔✔ -Task complexity, task interdependence, task objectives
What should a manager consider when choosing team members - Answer✔✔ -
Individual
Skills (IP and technical skills), Diversity, Leadership Arrangement
