Selling Exam 1 Questions With Complete Solutions
___ is buying a product from someone if that person or
organization agrees to buy from you Correct Answers
Reciprocity
____ is a situation in which each alternative choice or behavior
has some undesirable elements due to potentially negative
ethicalor personal consequences Correct Answers ethical
dilemma
____ is the activity, set of institutions, and processes for
creating, communicating, delivering, and exchanging offerings
that have value for customers, clients, and partners at large
Correct Answers Marketing
____ skill is the seller's ability to work with and through other
people Correct Answers Human
____ skill is the understanding of and proficiency in the
performance of specific tasks Correct Answers technical
____ skills refer to the seller's ability to work with and through
other people Correct Answers Human
____ to buy a particular line of merchandise, a buyer may be
required to buy other, unwanted products Correct Answers Tie-
in sales
, _____ is the code of moral principles and values that govern the
behaviors of a person or a group with respect to what is right or
wrong Correct Answers Ethics
_____ selling is face to face sales gto consumers, typically in
their homes, who use the products for their non-business
personal use. Correct Answers Direct Selling
_____ selling sells goods or services to consumers for their
personal, non-business use. Correct Answers Retail Selling
_____ skills are abilities that allow an individual to understand
complex situations to develop creative and successful solutions
Correct Answers conceptual
A salesperson who adheres to the Core Principles of
Professional Selling: Correct Answers attributes his/her success
to others
A salesperson who adheres to the Core Principles of
Professional Selling: Correct Answers attributes his/her success
to others
According to a survey of adult Americans, people are most
likely to base ethical and moral decisions on the: Correct
Answers current situation
Before developing a sales presentation, a salesperson should
consdier what psychological factors may influence the buyer's
decision. T or F Correct Answers True
___ is buying a product from someone if that person or
organization agrees to buy from you Correct Answers
Reciprocity
____ is a situation in which each alternative choice or behavior
has some undesirable elements due to potentially negative
ethicalor personal consequences Correct Answers ethical
dilemma
____ is the activity, set of institutions, and processes for
creating, communicating, delivering, and exchanging offerings
that have value for customers, clients, and partners at large
Correct Answers Marketing
____ skill is the seller's ability to work with and through other
people Correct Answers Human
____ skill is the understanding of and proficiency in the
performance of specific tasks Correct Answers technical
____ skills refer to the seller's ability to work with and through
other people Correct Answers Human
____ to buy a particular line of merchandise, a buyer may be
required to buy other, unwanted products Correct Answers Tie-
in sales
, _____ is the code of moral principles and values that govern the
behaviors of a person or a group with respect to what is right or
wrong Correct Answers Ethics
_____ selling is face to face sales gto consumers, typically in
their homes, who use the products for their non-business
personal use. Correct Answers Direct Selling
_____ selling sells goods or services to consumers for their
personal, non-business use. Correct Answers Retail Selling
_____ skills are abilities that allow an individual to understand
complex situations to develop creative and successful solutions
Correct Answers conceptual
A salesperson who adheres to the Core Principles of
Professional Selling: Correct Answers attributes his/her success
to others
A salesperson who adheres to the Core Principles of
Professional Selling: Correct Answers attributes his/her success
to others
According to a survey of adult Americans, people are most
likely to base ethical and moral decisions on the: Correct
Answers current situation
Before developing a sales presentation, a salesperson should
consdier what psychological factors may influence the buyer's
decision. T or F Correct Answers True
