APM PMQ Exam COMPLETE SET OF QUESTIONS
WITH CORRECT ANSWERS.
%complete - CORRECT ANSWER✅✅(EV/BAC)*100
4 key characteristics that benefits must be - CORRECT ANSWER✅✅DOAM
-Described: clearly without ambiguity
-Observed: something must be different after benefit realized
-Attribution: in which operational area will this benefit arise?
-Measurement: how will this benefit be measured?
Acceptance Criteria - CORRECT ANSWER✅✅requirements and essential conditions
that must be achieved before a delivery is acceptable
analogous estimating - CORRECT ANSWER✅✅-done in concept phase when work is
understood, but not fully developed
-compares to similar project
-reasonable degree of accuracy
Analytical (Bottom-up) Estimating - CORRECT ANSWER✅✅based on WBS
Barriers to communication and how to overcome some - CORRECT ANSWER✅✅-
perception (level of education, region of experience)
-personality (likes/dislikes, deaf ear to unfamiliar/boring topics)
-attitudes, emotions, prejudices
-time zones
-physical location (F2F meetings help)
-work ethics and culture (research, open-mindedness)
-language (avoid colloquial language, research)
-prejudices (Listen carefully)
-conflicting info (seek clarity)
Belbin general points - CORRECT ANSWER✅✅-there is no best team role
-everyone has a preferred team role and a secondary one they can take on if needed
-everyone has roles they will try and avoid
Belbin's team roles - CORRECT ANSWER✅✅Action-Oriented Roles: shaper,
implementer, completer
People-Oriented Roles: coordinator, resource investigator, teamwork,
Cerebral Roles: plant, evaluator, specialist
benefit of a communication plan - CORRECT ANSWER✅✅-avoids misunderstanding
,-poor communication can demotivate the team
benefits of change control - CORRECT ANSWER✅✅-eliminates scope creep
-discourages stakeholders from requesting trivial changes
-ensures changes are thoroughly reviewed
-appropriate level of mgt authorizes changes
Benefits of phased approach - CORRECT ANSWER✅✅-facilitates rolling wave
planning (more accurate, more achievable)
-ensures next phase of work is understood
-better estimations (shorter durations)
-early identification of resources and improved resource utilization
-limits risk: can be identified in short term and mitigated
-more efficient cashflow (funds allocated in chunks)
-early phase success reinforces stakeholder commitment
-lessons learned can be applied to future phases
benefits of program management - CORRECT ANSWER✅✅-focuses on strategic
objectives (a vision drives the program. each project brings us closer)
-focuses on change mgt: embeds delivered products into business to achieve
outcomes/benefits
-ensures optimal project scheduling (minimize delays, maximize efficiency)/inter-project
dependencies
-benefits from economies of scale by allocating resources efficiently
-risk and change handled at strategic level
-easily justify infrastructure projects as they rarely present benefits on their own. only
within a program is their purpose clear and justified
benefits of project governance - CORRECT ANSWER✅✅-ensures prog/proj/port is
aligned with strategy
-ensure everyone knows their level of responsibility/accountability
-stakeholders engaged at appropriate level
-ensures important matters are not overlooked and managed properly to ensure project
success
-procurement activities involving external suppliers must be managed to be fair, open
and above board in all respects
-Change initiatives must be aligned to strategic objectives. Governance ensures
balanced approach to investment in the initiative
-Having processes and procedures in place which support governance can be audited
to highlight areas of improvement
benefits of quality management - CORRECT ANSWER✅✅-motivates team: ensures
work is done correctly, limits rework
-encourages structured thinking about product performance: stakeholders more
engaged
-reduces costs (avoids rework, catches mistakes)
, -quality accreditations such as ISO 9000 can be a selling point
-ensures work is completed quickly and to the right standard
Benefits of Re-estimating - CORRECT ANSWER✅✅-feed revised estimates into
decision gates
-encourages mgt to allow for increases at the start as initial estimates are more
inaccurate (can set aside mgt reserve for unforeseen increases in cost and time)
benefits of requirement management - CORRECT ANSWER✅✅-avoids unnecessary
rework
-ensures key stakeholders are satisfied
-keeps team motivated
benefits of scope mgt structures - CORRECT ANSWER✅✅-engages team and gets
them thinking about work
-gains agreement from stakeholders
-ensures everyone is clear on their roles
-reduces risk of overlooking sth
-identifies deliverables easily
-eases workload allocation
-relates cost to cost centers
-aids communication
-provides numbering system
-provides basis for activity networks
-provides basis for earned value analysis
business case in context of project LC - CORRECT ANSWER✅✅-produced at end of
concept phase
-updated during definition phase
-reviewed for validity throughout deployment
-benefits reviewed during transition
characteristic of effective teams - CORRECT ANSWER✅✅mutually supportive and
accountable to each other
-work in a well coordinated manner
-good understanding of different personalities and their effects on team performance
commitment vs accrual vs actual - CORRECT ANSWER✅✅-commitment: placement
of an order for work, money removed from budget to represent order
-accrual: work done for which payment is due but not yet made
-actuals: monies already paid
completer strengths and weaknesses - CORRECT ANSWER✅✅-painstaking,
conscientious, finds errors and omissions, delivers on time
-can worry unduly, reluctant to delegate
WITH CORRECT ANSWERS.
%complete - CORRECT ANSWER✅✅(EV/BAC)*100
4 key characteristics that benefits must be - CORRECT ANSWER✅✅DOAM
-Described: clearly without ambiguity
-Observed: something must be different after benefit realized
-Attribution: in which operational area will this benefit arise?
-Measurement: how will this benefit be measured?
Acceptance Criteria - CORRECT ANSWER✅✅requirements and essential conditions
that must be achieved before a delivery is acceptable
analogous estimating - CORRECT ANSWER✅✅-done in concept phase when work is
understood, but not fully developed
-compares to similar project
-reasonable degree of accuracy
Analytical (Bottom-up) Estimating - CORRECT ANSWER✅✅based on WBS
Barriers to communication and how to overcome some - CORRECT ANSWER✅✅-
perception (level of education, region of experience)
-personality (likes/dislikes, deaf ear to unfamiliar/boring topics)
-attitudes, emotions, prejudices
-time zones
-physical location (F2F meetings help)
-work ethics and culture (research, open-mindedness)
-language (avoid colloquial language, research)
-prejudices (Listen carefully)
-conflicting info (seek clarity)
Belbin general points - CORRECT ANSWER✅✅-there is no best team role
-everyone has a preferred team role and a secondary one they can take on if needed
-everyone has roles they will try and avoid
Belbin's team roles - CORRECT ANSWER✅✅Action-Oriented Roles: shaper,
implementer, completer
People-Oriented Roles: coordinator, resource investigator, teamwork,
Cerebral Roles: plant, evaluator, specialist
benefit of a communication plan - CORRECT ANSWER✅✅-avoids misunderstanding
,-poor communication can demotivate the team
benefits of change control - CORRECT ANSWER✅✅-eliminates scope creep
-discourages stakeholders from requesting trivial changes
-ensures changes are thoroughly reviewed
-appropriate level of mgt authorizes changes
Benefits of phased approach - CORRECT ANSWER✅✅-facilitates rolling wave
planning (more accurate, more achievable)
-ensures next phase of work is understood
-better estimations (shorter durations)
-early identification of resources and improved resource utilization
-limits risk: can be identified in short term and mitigated
-more efficient cashflow (funds allocated in chunks)
-early phase success reinforces stakeholder commitment
-lessons learned can be applied to future phases
benefits of program management - CORRECT ANSWER✅✅-focuses on strategic
objectives (a vision drives the program. each project brings us closer)
-focuses on change mgt: embeds delivered products into business to achieve
outcomes/benefits
-ensures optimal project scheduling (minimize delays, maximize efficiency)/inter-project
dependencies
-benefits from economies of scale by allocating resources efficiently
-risk and change handled at strategic level
-easily justify infrastructure projects as they rarely present benefits on their own. only
within a program is their purpose clear and justified
benefits of project governance - CORRECT ANSWER✅✅-ensures prog/proj/port is
aligned with strategy
-ensure everyone knows their level of responsibility/accountability
-stakeholders engaged at appropriate level
-ensures important matters are not overlooked and managed properly to ensure project
success
-procurement activities involving external suppliers must be managed to be fair, open
and above board in all respects
-Change initiatives must be aligned to strategic objectives. Governance ensures
balanced approach to investment in the initiative
-Having processes and procedures in place which support governance can be audited
to highlight areas of improvement
benefits of quality management - CORRECT ANSWER✅✅-motivates team: ensures
work is done correctly, limits rework
-encourages structured thinking about product performance: stakeholders more
engaged
-reduces costs (avoids rework, catches mistakes)
, -quality accreditations such as ISO 9000 can be a selling point
-ensures work is completed quickly and to the right standard
Benefits of Re-estimating - CORRECT ANSWER✅✅-feed revised estimates into
decision gates
-encourages mgt to allow for increases at the start as initial estimates are more
inaccurate (can set aside mgt reserve for unforeseen increases in cost and time)
benefits of requirement management - CORRECT ANSWER✅✅-avoids unnecessary
rework
-ensures key stakeholders are satisfied
-keeps team motivated
benefits of scope mgt structures - CORRECT ANSWER✅✅-engages team and gets
them thinking about work
-gains agreement from stakeholders
-ensures everyone is clear on their roles
-reduces risk of overlooking sth
-identifies deliverables easily
-eases workload allocation
-relates cost to cost centers
-aids communication
-provides numbering system
-provides basis for activity networks
-provides basis for earned value analysis
business case in context of project LC - CORRECT ANSWER✅✅-produced at end of
concept phase
-updated during definition phase
-reviewed for validity throughout deployment
-benefits reviewed during transition
characteristic of effective teams - CORRECT ANSWER✅✅mutually supportive and
accountable to each other
-work in a well coordinated manner
-good understanding of different personalities and their effects on team performance
commitment vs accrual vs actual - CORRECT ANSWER✅✅-commitment: placement
of an order for work, money removed from budget to represent order
-accrual: work done for which payment is due but not yet made
-actuals: monies already paid
completer strengths and weaknesses - CORRECT ANSWER✅✅-painstaking,
conscientious, finds errors and omissions, delivers on time
-can worry unduly, reluctant to delegate
