D351 Exam Questions with 100% Correct
Answers
What role does the planning function of human resource management play within an
organization
HR planning helps the organization better understand how many and what type of employees
the organization will need in the future
What are the types of employee compensation
Direct (salary, hourly rate, bonus, etc.) & indirect (services,benefits, training)
What are the four implicit HR objectives
1. Improve productivity 2.Improve quality of work 3. Ensure legal compliance 4. Ensure
ethical behavior
How can HR managers make a significant contribution toward productivity
improvement
Work organization and design
Moral Philosophy
principles, rules, and values people use in deciding what is right or wrong
How can HR professionals create a culture where ethical behavior is encouraged?
Create a positive work environment
Hiring ethical individuals
Provide ethical training
Labeling and modeling ethical behavior
, Creating a well-defined code of ethics
Establishing a open-door policy Providing an employee assisntance program
What are the six major trends that have been identified as influencing the work
environment
(1) Increased competition
(2) The costs and benefits associated with HR utilization
(3) Productivity changes (resulting from changes in technology, capital investment, the 2008-
2014 recession, capital utilization, outsourcing, and government policies)(4) The increasing
pace and complexity of social, cultural, legal, demographic, and educational changes
(5) The symptoms of dysfunction in the workplace
(6)Societal trends of the 21st century
Culture
Represents the organizations value system
Who shapes an organization's culture?
Top management's values shape the organizational culture and strategy.
What business and industry knowledge must an HR professional possess
(1) strategic planning; (2) financial statements; (3) sales, marketing, and production
techniques; (4) knowledge of how to use tools such as data processing and management
information systems.
HR generalist
usually provide guidance, support management, and serve as a source of help and information
on human resource matters. Moderate level of expertise
Answers
What role does the planning function of human resource management play within an
organization
HR planning helps the organization better understand how many and what type of employees
the organization will need in the future
What are the types of employee compensation
Direct (salary, hourly rate, bonus, etc.) & indirect (services,benefits, training)
What are the four implicit HR objectives
1. Improve productivity 2.Improve quality of work 3. Ensure legal compliance 4. Ensure
ethical behavior
How can HR managers make a significant contribution toward productivity
improvement
Work organization and design
Moral Philosophy
principles, rules, and values people use in deciding what is right or wrong
How can HR professionals create a culture where ethical behavior is encouraged?
Create a positive work environment
Hiring ethical individuals
Provide ethical training
Labeling and modeling ethical behavior
, Creating a well-defined code of ethics
Establishing a open-door policy Providing an employee assisntance program
What are the six major trends that have been identified as influencing the work
environment
(1) Increased competition
(2) The costs and benefits associated with HR utilization
(3) Productivity changes (resulting from changes in technology, capital investment, the 2008-
2014 recession, capital utilization, outsourcing, and government policies)(4) The increasing
pace and complexity of social, cultural, legal, demographic, and educational changes
(5) The symptoms of dysfunction in the workplace
(6)Societal trends of the 21st century
Culture
Represents the organizations value system
Who shapes an organization's culture?
Top management's values shape the organizational culture and strategy.
What business and industry knowledge must an HR professional possess
(1) strategic planning; (2) financial statements; (3) sales, marketing, and production
techniques; (4) knowledge of how to use tools such as data processing and management
information systems.
HR generalist
usually provide guidance, support management, and serve as a source of help and information
on human resource matters. Moderate level of expertise
