VERIFIED ANSWERS GRADED A+
ASSURED SUCCESS
Due to water migration, most drapery and upholstery that are in
contact with moisture will develop stains/rings over time. -
answer Water
Remember that the water damage restoration is not complete until
all materials are returned to a - condition. - answer Pre-
damage or former state
What are the three categories/colors of water sanitation? - answer
Category 1, 2, and 3
Carpet is always replaced in Category "2" & "3" losses
if wet. - answer Pads
The absorption process, in all hygroscopic materials, becomes
more dramatic above % RH. - answer 60%
As the humidity increases, hygroscopic materials take on more
moisture i.e., water vapor, from the air until they reach with the
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,environment. - answer Equilibrium
What are the four classes of water damage? - answer 1, 2, 3, and 4
The Standard of Care for water damage restoration is .
- answer ANSI-S500
What are the two types of secondary damage? - answer
Hygroscopic and Fungal/ Mold
Accurate written must begin when the first contact is
made with the company. - answer Records
The property owner, insured, or authorized agent, must sign a
before a restorer begins work. States who is
financially responsible for payment of services. - answer
Work Authorization
A requirement for an insurance (deposit) should be
clearly explained over the phone before you respond. - answer
Deductible
Restoration companies must provide a hour phone response. -
answer 24
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, hour
Third party evaluations of water losses may be considered when there
are
health issues; high occupants in the structure; or when
mold contamination is present. - answer Public health issues and
High Risk occupants
I.E.P. stands for: .-
answer Indoor Enviornmental Profesional
What is a tool, at our disposal, that illustrates what the damage
was like upon arrival on the job site? - answer
Camera/photographs
As moisture evaporates from a surface, the temperature of that surface
becomes
. - answer Cooler
Dehumidification is the process of reducing the content of the air.
- answer Moisture
It is important for the technician to understand the
relationship between temperature, airflow and . - answer
Humidity
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