ITN 106 Test 3 QUESTIONS WITH ANSWERS

ITN 106 Test 3 QUESTIONS WITH
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ANSWERS


What should you avoid learning at all costs?
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Dependability
Breaking customer equipment |\ |\




Customer's passwords |\




Getting customer's location dirty - CORRECT ANSWERS
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✔✔Customer's passwords |\




A technician receives an error every time a workstation boots up.
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The technician needs to find out what process is responsible for the
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error. Which of the following utilities would be used first?
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Control Panel |\




Task Manger |\




Event Viewer |\




MSCONFIG - CORRECT ANSWERS ✔✔Event Viewer |\ |\ |\ |\ |\




A technician has removed some malware from a system but the user
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stated that she is being redirected to some web sites such as
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Windows Update. Which of the following is the most likely cause of
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the issue?
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,NIC driver is corrupt
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Reinstall windows |\




The web browsers cache is full
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Not all the malware has been removed - CORRECT ANSWERS
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✔✔Not all the malware has been removed
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A technician is called onsite to solve a network connection error.
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Upon arrival, the A technician observes a message on the screen
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stating there is no boot drive found. Which of the following steps
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should the technician take next?
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Repair the boot sector using recovery console
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Restart the system, booting from a system recovery disc
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Restart the system to verify the proper boot order
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Replace the hard drive - CORRECT ANSWERS ✔✔Restart the
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system to verify the proper boot order
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Which of the following are symptoms of malware on a PC? (Choose
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all that apply)
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When the system is idle, there is network and hard drive activity
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When you browse the Internet, you are redirected to Web sites that
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you did not click on.
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When the system prints, it prints nothing but random characters
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and symbols instead of regular text. - CORRECT ANSWERS
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,✔✔When the system is idle, there is network and hard drive
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activity, When you browse the Internet, you are redirected to Web
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sites that you did not click on.
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A client has a computer that is infected with several virus and
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spyware. Which of the following should the technician perform first
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before the virus and spyware removal?
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Run Windows Update
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Disable System Restore
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Run CHKDSK /R command
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Disable network card - CORRECT ANSWERS ✔✔Disable System
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Restore


A client has a computer that is infected with several virus and
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spyware. Which of the following should the technician perform first
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before the virus and spyware removal?
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Run Windows Update
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Disable System Restore
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Run CHKDSK /R command
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Disable network card - CORRECT ANSWERS ✔✔Disable System
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Restore

, A user is connected to his personal mobile hotspot device at a
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library for Internet access. He notices the display shows two
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connections, instead of just one. Which of the following actions will |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\



prevent the intruders device? (Choose all that apply)
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Change the security on the hotspot|\ |\ |\ |\ |\




Turn off the hotspot, and try later to see if the intruder has left
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Add the intruding device to a blocked access list
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Use the hotspot to access the intruder's device - CORRECT
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ANSWERS ✔✔Change the security on the hotspot, Add the |\ |\ |\ |\ |\ |\ |\ |\ |\



intruding device to a blocked access list |\ |\ |\ |\ |\ |\




Which of the following should the technician do last after cleaning
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up a virus infection?
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Clear the event logs |\ |\ |\




Update anti-virus software |\ |\




Schedule scans and updates |\ |\ |\




Educate the end user - CORRECT ANSWERS ✔✔Educate the end
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user


A user reports that people are receiving emails from their account
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that they did not send. Which of the following security measures
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would best resolve the problem?
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Check the PC for malware |\ |\ |\ |\