Proserve Certification Questions With
Complete Solutions(Guaranteed
Success)
what is a primary provider - correct answer...✔✔have direct contact with
patrons; security staff monitor customers upon arrival or departure, observe
their behaviour and may see liquor being hidden
what roles are primary providers - correct answer...✔✔Bartenders, servers,
greeters, hosts and delivery service drivers
Licensed premises owners who are directly responsible for managing the
premises Managers and supervisors
Maîtres d'
Liquor retailers and agency representatives, and workers whose duties
include the sampling of liquor products
Drink ticket-takers and sellers
Security staff
what is a secondary provider - correct answer...✔✔do not sell, serve or
deliver liquor, but they do work at places where liquor is served or sold; they
do not usually have direct contact with patrons
what roles are secondary providers - correct answer...✔✔Parking
attendants Bussers and ushers
Stock clerks
Maintenance personnel and janitorial
staff Ushers
Slot operators and attendants, dealers, Monitor Room personnel in casinos
AGLC - correct answer...✔✔Alberta Gaming, Liquor & Cannabis (website:
aglc.ca)
alcohol/liquor - correct answer...✔✔beverages that are intended for human
consumption containing over 1% alcohol by volume (e.g., spirits, wine,
liqueur, cider or beer
alcohol poisoning - correct answer...✔✔caused by drinking too much alcohol
at one time; can cause coma and/or death
blood alcohol concentration (BAC) - correct answer...✔✔measurement of
pure alcohol in a person's blood; measured as milligrams percent (mg %)
when is someone legally impaired - correct answer...✔✔if their BAC is over .08%
AGRADESOLUTIONS
, binge drinking - correct answer...✔✔men: drinking five or more alcoholic
drinks at one sitting
women: four or more drinks
blackouts - correct answer...✔✔a temporary condition that affects memory
and is characterized by a sense of lost time; it is often caused by drinking a
large amount of alcohol on one occasion
duty of care - correct answer...✔✔an obligation to ensure liquor is sold,
served or delivered in safe and responsible ways
bootlegging - correct answer...✔✔the act of making of transporting alcoholic
liquor for sale illegally; buying alcohol from a store and selling it as a second-
party sale to a minor or an intoxicated person
You can exercise duty of care to your customers by - correct
answer...✔✔Preventing them from getting intoxicated.
Keeping them safe from harm and preventing them from doing harm to other
people.
liability - correct answer...✔✔being legally responsible for damage or harm
to another person or property
last call - correct answer...✔✔the last chance for a person to get an alcoholic
drink before the establishment closes
incapacitate - correct answer...✔✔making someone unable to do things in a
normal way, or in the way they intend
intoxicant - correct answer...✔✔smth that causes a person to become
intoxicated
common carriers - correct answer...✔✔transportation companies that
provide service to the public
how many drinks are you allowed to serve after 1 am - correct answer...✔✔a
maximum of two (2) standard servings may be sold or served to a patron
after 1:00 a.m
standard liquor servings - correct answer...✔✔a. spirits and liqueurs - 28.5 mL (1
oz);
b. wine - 142 mL (5 oz);
c. bottled/canned beer - 341 mL/bottle or 355 mL/can;
d. draught beer - 341 mL (12 oz); and
e. cider/coolers - 341 mL/bottle or 355 mL/can.
AGRADESOLUTIONS
Complete Solutions(Guaranteed
Success)
what is a primary provider - correct answer...✔✔have direct contact with
patrons; security staff monitor customers upon arrival or departure, observe
their behaviour and may see liquor being hidden
what roles are primary providers - correct answer...✔✔Bartenders, servers,
greeters, hosts and delivery service drivers
Licensed premises owners who are directly responsible for managing the
premises Managers and supervisors
Maîtres d'
Liquor retailers and agency representatives, and workers whose duties
include the sampling of liquor products
Drink ticket-takers and sellers
Security staff
what is a secondary provider - correct answer...✔✔do not sell, serve or
deliver liquor, but they do work at places where liquor is served or sold; they
do not usually have direct contact with patrons
what roles are secondary providers - correct answer...✔✔Parking
attendants Bussers and ushers
Stock clerks
Maintenance personnel and janitorial
staff Ushers
Slot operators and attendants, dealers, Monitor Room personnel in casinos
AGLC - correct answer...✔✔Alberta Gaming, Liquor & Cannabis (website:
aglc.ca)
alcohol/liquor - correct answer...✔✔beverages that are intended for human
consumption containing over 1% alcohol by volume (e.g., spirits, wine,
liqueur, cider or beer
alcohol poisoning - correct answer...✔✔caused by drinking too much alcohol
at one time; can cause coma and/or death
blood alcohol concentration (BAC) - correct answer...✔✔measurement of
pure alcohol in a person's blood; measured as milligrams percent (mg %)
when is someone legally impaired - correct answer...✔✔if their BAC is over .08%
AGRADESOLUTIONS
, binge drinking - correct answer...✔✔men: drinking five or more alcoholic
drinks at one sitting
women: four or more drinks
blackouts - correct answer...✔✔a temporary condition that affects memory
and is characterized by a sense of lost time; it is often caused by drinking a
large amount of alcohol on one occasion
duty of care - correct answer...✔✔an obligation to ensure liquor is sold,
served or delivered in safe and responsible ways
bootlegging - correct answer...✔✔the act of making of transporting alcoholic
liquor for sale illegally; buying alcohol from a store and selling it as a second-
party sale to a minor or an intoxicated person
You can exercise duty of care to your customers by - correct
answer...✔✔Preventing them from getting intoxicated.
Keeping them safe from harm and preventing them from doing harm to other
people.
liability - correct answer...✔✔being legally responsible for damage or harm
to another person or property
last call - correct answer...✔✔the last chance for a person to get an alcoholic
drink before the establishment closes
incapacitate - correct answer...✔✔making someone unable to do things in a
normal way, or in the way they intend
intoxicant - correct answer...✔✔smth that causes a person to become
intoxicated
common carriers - correct answer...✔✔transportation companies that
provide service to the public
how many drinks are you allowed to serve after 1 am - correct answer...✔✔a
maximum of two (2) standard servings may be sold or served to a patron
after 1:00 a.m
standard liquor servings - correct answer...✔✔a. spirits and liqueurs - 28.5 mL (1
oz);
b. wine - 142 mL (5 oz);
c. bottled/canned beer - 341 mL/bottle or 355 mL/can;
d. draught beer - 341 mL (12 oz); and
e. cider/coolers - 341 mL/bottle or 355 mL/can.
AGRADESOLUTIONS
