HFT 2220 STUDY GUIDE TEST QUESTIONS
AND CORRECT ANSWERS SUCCESS
RESOURCE
●● Which of the following is not one of the three forms of
communication workers expect from their boss?
Answer: Nonverbal communication
●● Which of the following is true regarding motivation
Answer: Poorly motivated people do what is necessary to get by without
hassle
Highly motivated usually work hard and do superior work
Highly motivated usually work hard and do superior work c.
Unmotivated people don't do any work at all
Correct Answer
a and b
●● Which of the following is an example of a motivator?
Answer: recognition
responsibility
achievement
advancement
, Correct!
all of the above
●● Which of the following are some of the best approaches to
motivation?
Answer: Don't be a decisive boss
Work objectively with everyone
Empower the workers
Correct!
b and c
●● Which level of Maslow's Hierarchy of needs does survival fall
under?
Answer: physiological
●● The Hawthorne experiments, relating to the Human Relations Theory
were conducted by
Answer: Elton Mayo
●● The major challenge facing leaders and human resource
professionals over the next 20 years will be leading ?
Answer: human energy
AND CORRECT ANSWERS SUCCESS
RESOURCE
●● Which of the following is not one of the three forms of
communication workers expect from their boss?
Answer: Nonverbal communication
●● Which of the following is true regarding motivation
Answer: Poorly motivated people do what is necessary to get by without
hassle
Highly motivated usually work hard and do superior work
Highly motivated usually work hard and do superior work c.
Unmotivated people don't do any work at all
Correct Answer
a and b
●● Which of the following is an example of a motivator?
Answer: recognition
responsibility
achievement
advancement
, Correct!
all of the above
●● Which of the following are some of the best approaches to
motivation?
Answer: Don't be a decisive boss
Work objectively with everyone
Empower the workers
Correct!
b and c
●● Which level of Maslow's Hierarchy of needs does survival fall
under?
Answer: physiological
●● The Hawthorne experiments, relating to the Human Relations Theory
were conducted by
Answer: Elton Mayo
●● The major challenge facing leaders and human resource
professionals over the next 20 years will be leading ?
Answer: human energy
