CMAA REVIEW PRACTICE TEST
1 EXAM QUESTIONS AND CORRECT
ANSWERS (VERIFIED ANSWERS); A
GRADE
A method of mailing large volumes of information - where
you pre-sort your mail by zip code, then take it to the post
office for delivery is called:
A. Certified
B. UPS
C. Bulk Mailing
D. Zip Coding - correct answer- C
After a new patient fills out a registration form, the
medical administrative assistant should:
A. Be certain the patient can pay for the visit by credit
card
B. Review form to be certain all information has been
completed
C. Take the patient to an examination room
,D. Verify the the patient has never filed a malpractice suit
before - correct answer- B
All entries written in to the medical record, or notations
on a ledger, must be:
A. Pre-approved by the physician
B. Written only by the medical administrative assistant
C. Initialed by the person making the entry
D. Written only by doctor - correct answer- C
Although there are credit adjustments, most adjustments
would be:
A. Added to the patient's account
B. Subtracted from the patient's account
C. Considered a payment on the account
D. Considered a deductible - correct answer- B
An example of negative nonverbal communication would
be:
A. Saying hello to a patient as they arrive
, B. smiling as the patient enters the office
C. grimacing when a problem patient arrives
D. saying goodbye with a smile - correct answer-
C
An hour ago, a 15 year old girl came to an outpatient
drawing center for a pregnancy test. Now, she is back,
without her parents and wants to know the results of the
test, which you overheard someone in the lab say is
positive. Doctor is in the office seeing patients. Which of
the following would be the best action to take?
A. Tell the patient she is pregnant
B. Ask the phlebotomist, who drew the blood for the test,
to come out and discuss the test results with the patient
C. Put the patient in a room, without parents, and have
the doctor discuss the findings with her alone
D. Tell the patient that the results must be given to her
parents due to her age - correct answer- C
Continuing education units are important because they:
A. Are always free
1 EXAM QUESTIONS AND CORRECT
ANSWERS (VERIFIED ANSWERS); A
GRADE
A method of mailing large volumes of information - where
you pre-sort your mail by zip code, then take it to the post
office for delivery is called:
A. Certified
B. UPS
C. Bulk Mailing
D. Zip Coding - correct answer- C
After a new patient fills out a registration form, the
medical administrative assistant should:
A. Be certain the patient can pay for the visit by credit
card
B. Review form to be certain all information has been
completed
C. Take the patient to an examination room
,D. Verify the the patient has never filed a malpractice suit
before - correct answer- B
All entries written in to the medical record, or notations
on a ledger, must be:
A. Pre-approved by the physician
B. Written only by the medical administrative assistant
C. Initialed by the person making the entry
D. Written only by doctor - correct answer- C
Although there are credit adjustments, most adjustments
would be:
A. Added to the patient's account
B. Subtracted from the patient's account
C. Considered a payment on the account
D. Considered a deductible - correct answer- B
An example of negative nonverbal communication would
be:
A. Saying hello to a patient as they arrive
, B. smiling as the patient enters the office
C. grimacing when a problem patient arrives
D. saying goodbye with a smile - correct answer-
C
An hour ago, a 15 year old girl came to an outpatient
drawing center for a pregnancy test. Now, she is back,
without her parents and wants to know the results of the
test, which you overheard someone in the lab say is
positive. Doctor is in the office seeing patients. Which of
the following would be the best action to take?
A. Tell the patient she is pregnant
B. Ask the phlebotomist, who drew the blood for the test,
to come out and discuss the test results with the patient
C. Put the patient in a room, without parents, and have
the doctor discuss the findings with her alone
D. Tell the patient that the results must be given to her
parents due to her age - correct answer- C
Continuing education units are important because they:
A. Are always free
