Page 1 of 20
NUR 205 WEEK 1&2 EXAM
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NUR 205 week 1&2 Exam
Communication
Exchanged and interpreted symbols, messages, emotions between two people.
-Health care quality
-Culture
-Safety
-Care coordination
-Collaboration
Nurses must develop and practice a variety of skills such as...
Ensure successful role function.
Ensure delivery of quality patient care
Range of communication
Effective communication- Open
Ineffective communication- Closed
Absence of communication- Silence
Communication competence
EFFECTIVE- achieved when communication goals are met.
APPROPRIATE- communication has been adapted to the people and situation
involved in the act of communication.
IMPORTANT FOR- optimizing safety/ health care quality advocacy for better
systems safer work places
Barriers to communication
Personal bias
stereotypes
stigma
Exemplars of communication
ASSERTIVE- positive/negative ideas and feelings expressed openly and directly
(helps nurses advocate for patients)
Advocacy
-Act of speaking on behalf of others to assist them to meet their needs.
-Ability to speak assertively, credibly, authoritatively.
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Therapeutic communication
-helps patient overcome temporary stress
-helps client adjust to difficult situations
-promotes understanding and builds relationship
LEADS TO POSITIVE PATIENT OUTCOME
Non-therapeutic communication
communication techniques that hinder or damage professional relationships. Also
known as blocking
Assertive Communication
positive and negative ideas and feelings are expressed in an open and direct way
handoff reporting
communication of patient information between nursing units, between shifts, other
departments, staff, physicians.
ex. SBAR
intrapersonal communication
self-talk
interpersonal communication
communication between two people or among a group.
ex. Friendships, Family, Nurse-patient
A common process for handoff reporting
SBAR
Situation- what is happening at the current time?
Background- What are the circumstances leading up to this situation?
Assessment- What does the nurse think the problem is?
Recommendation- What should we do to correct the problem?
Electronic Health Record (EHR)
An electronic record of health-related information on a patient.
-complete and accurate health records
-Documentation critical
-Aspect of communication
-Legal document
Interproffesional Communication
communication between two or more team members.
- Nurse to Nurse
NUR 205 WEEK 1&2 EXAM
Download now
HIGH YIELDS QUESTIONS
NEWEST MODEL 2026 EXAM LATEST
VERSION SOLVED QUESTIONS &
ANSWERS VERIFIED 100 %
Exam
📚 Learn. Practice. Excel.
Unlock your potential with exams designed to help you succeed. Enjoy a smooth
experience, challenging questions, and valuable learning opportunities that prepare you
for real-world success.
Join thousands of learners who are building confidence one exam at a time. Take your
exam today!
, Page 2 of 20
NUR 205 week 1&2 Exam
Communication
Exchanged and interpreted symbols, messages, emotions between two people.
-Health care quality
-Culture
-Safety
-Care coordination
-Collaboration
Nurses must develop and practice a variety of skills such as...
Ensure successful role function.
Ensure delivery of quality patient care
Range of communication
Effective communication- Open
Ineffective communication- Closed
Absence of communication- Silence
Communication competence
EFFECTIVE- achieved when communication goals are met.
APPROPRIATE- communication has been adapted to the people and situation
involved in the act of communication.
IMPORTANT FOR- optimizing safety/ health care quality advocacy for better
systems safer work places
Barriers to communication
Personal bias
stereotypes
stigma
Exemplars of communication
ASSERTIVE- positive/negative ideas and feelings expressed openly and directly
(helps nurses advocate for patients)
Advocacy
-Act of speaking on behalf of others to assist them to meet their needs.
-Ability to speak assertively, credibly, authoritatively.
, Page 3 of 20
Therapeutic communication
-helps patient overcome temporary stress
-helps client adjust to difficult situations
-promotes understanding and builds relationship
LEADS TO POSITIVE PATIENT OUTCOME
Non-therapeutic communication
communication techniques that hinder or damage professional relationships. Also
known as blocking
Assertive Communication
positive and negative ideas and feelings are expressed in an open and direct way
handoff reporting
communication of patient information between nursing units, between shifts, other
departments, staff, physicians.
ex. SBAR
intrapersonal communication
self-talk
interpersonal communication
communication between two people or among a group.
ex. Friendships, Family, Nurse-patient
A common process for handoff reporting
SBAR
Situation- what is happening at the current time?
Background- What are the circumstances leading up to this situation?
Assessment- What does the nurse think the problem is?
Recommendation- What should we do to correct the problem?
Electronic Health Record (EHR)
An electronic record of health-related information on a patient.
-complete and accurate health records
-Documentation critical
-Aspect of communication
-Legal document
Interproffesional Communication
communication between two or more team members.
- Nurse to Nurse
