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1. Which of the following statements is most consistent under the I/O view?
Performance of the firm is most directly attributable to - Correct
Answer: the profitability of the industry in which the firm competes
2. The resource-based model of the firm argues that - Correct Answer:
resources that are valuable, rare, costly to imitate, and non-substitutable
for the basis of a firm's core competencies
3. Refuge Nursing Homes, Inc., (RNH) has been highly profitable in the past 10
years, providing its investors higher returns than those earned by its direct
competitors' investors. RNH has a reputation for providing high-paying
managerial and hourly-employee jobs. However, recent investigations have
revealed that the nursing home residents have been provided substandard
care, including non-nutritious and unappetizing meals, non-functional
medical equipment, and inadequate patient-care staffing. Which statement
best describes the situation? - Correct Answer: RNH has prioritized the
demands of capital market stakeholders over the demands of product
market stakeholders
,4. The Annandale Academy of Fine Arts states in its brochure that "The
Academy intends to become the dominant institution in the nation teaching
traditional aesthetic values in traditional artistic media targeting both
traditional and non-traditional students." This pronouncement is an
example of an organizational ____________ statement. - Correct
Answer: mission
5. DWK Foods has developed a line of cookies and candies sweetened
exclusively with organic honey. Although DWK is selling some of the
products over the Internet, in order to gain economies of scale the products
must be sold in retail outlets. The main barrier to entry DWK is likely to
encounter here is - Correct Answer: access to distribution channels
6. According to the five forces model, an unattractive industry would include
all of the following characteristics except - Correct Answer: low supplier
power due to commodity inputs
7. Which of the following pairs of companies would be least likely to be
examined together as part of a competitive analysis? - Correct Answer:
dell and Microsoft
8. An analysis of the economic segment of the external environment would
include all of the following except: - Correct Answer: the move toward a
contingent workforce
9. Southwest Airlines has a complex interrelationsip between its culture and it
staff that adds value in ways that other airlines cannot fully make sense of
such as jokes on flights or the cooperation between gate personnel and
, pilots. These examples illustrate which of the following criteria for
sustainable competitive advantage? - Correct Answer: costly to imitate
10.Which of the following is true about outsourcing? - Correct Answer:
outsourcing allows firms to concentrate on those areas in which they can
create value
11.A major U.S. manufacturer of children's toys believes its main competitive
advantage lies in its ability to continue to induce target customers to
purchase its innovative toys and games. The company is facing increasing
competition on price, and it is strongly considering outsourcing to offshore
firms as a means of reducing costs. The last function this firm should
consider outsourcing is - Correct Answer: marketing
12.Before the firm decides what products to offer and what benefits and
features they will have, the firm must decide all the following questions
except - Correct Answer: when the customer's needs should be satisfied
13.Blind taste-tests have shown that the taste of premium-priced orange juices
and inexpensive generic brand orange juices are indistinguishable even to
regular drinkers of orange juice. But the sales of premium orange juices are
thriving. This is an example of - Correct Answer: the perception of
uniqueness being important to firms following the differentiation strategy
14.Chico's is a clothing retailer that targets middle-aged women who want
stylish and appealing clothes that are suitable for the mature figure. Chico's
has an extensive customer list, a frequent-buyer discount card, and
frequent sales promotions to Chico's customers based on their spending
, levels. Chico's uses a ____ strategy. - Correct Answer: focused
differentiation based targeting a specific buyer group
Core competencies typically come from - Correct Answer: the unique
bundling of several resources
The typical risks of a differentiation strategy do not include which of the
following? - Correct Answer: suppliers of raw materials erode the firm's profit
margin with price increases
Hutchison Whampoa Limited (HWL) has businesses in ports and related services,
telecommunications, property and hotels, retail and manufacturing, and energy
and infrastructure. HWL makes no efforts to share activities or transfer core
competencies among the businesses. HWL is following a strategy
of__________diversification. - Correct Answer: unrelated
Specialty Steel, Inc., needs a particular type of brick to line its kilns in order to
safely achieve the high temperatures needed for the unusually strong steel it
produces. The clay to make this brick is very rare and only two brick plants in the
United States make this type of brick. Specialty Steel has decided to buy one of
these brick plants. This is an example of - Correct Answer: backward
integration
Synergy exists when - Correct Answer: the value created by business units
working together exceeds the value the units create when working independently