CERTIFICATION EXAM QUESTIONS AND CORRECT
ANSWERS (VERIFIED ANSWERS) Q&A
2026|INSTANT DOWNLAOD PDF
1. What is a franchise agreement?
A. A verbal understanding between two businesses
B. A legal contract between franchisor and franchisee
C. A government license to operate a business
D. A supplier purchasing agreement
Correct Answer: B
Rationale: A franchise agreement is a legally binding contract
outlining rights and responsibilities between franchisor and
franchisee.
2. The franchisor is primarily responsible for:
A. Daily store operations
B. Hiring employees for franchisees
C. Granting brand rights and support systems
D. Paying franchisee taxes
Correct Answer: C
Rationale: The franchisor owns the brand and provides
systems, training, and support.
,3. What document must be provided before a franchise is sold
in the U.S.?
A. Business tax certificate
B. Franchise Disclosure Document (FDD)
C. Operating permit
D. Employment agreement
Correct Answer: B
Rationale: The FDD is legally required and discloses key
business information to potential franchisees.
4. Which is a common ongoing fee paid by franchisees?
A. Import tax
B. Royalty fee
C. Property tax
D. Export duty
Correct Answer: B
Rationale: Franchisees typically pay royalty fees based on
revenue.
5. What is a franchise royalty fee usually based on?
A. Fixed monthly amount only
B. Franchisee profit
,C. Gross sales revenue
D. Number of employees
Correct Answer: C
Rationale: Royalty fees are commonly calculated as a
percentage of gross sales.
6. What is included in the Franchise Disclosure Document
(FDD)?
A. Personal tax returns
B. Legal history and financial performance
C. Employee medical records
D. Customer private data
Correct Answer: B
Rationale: The FDD includes legal, financial, and operational
disclosures.
7. A franchisee is best described as:
A. The owner of the entire brand
B. A government regulator
C. A licensed operator of a franchised business
D. A supplier of goods
Correct Answer: C
Rationale: A franchisee operates a business using the
franchisor’s brand and system.
, 8. What is brand consistency in franchising?
A. Changing products monthly
B. Ensuring all outlets operate uniformly
C. Allowing each store full independence
D. Reducing marketing efforts
Correct Answer: B
Rationale: Brand consistency ensures customers get the same
experience at all locations.
9. What is the main role of franchise training programs?
A. Increase franchise taxes
B. Teach brand standards and operations
C. Replace management staff
D. Reduce product costs
Correct Answer: B
Rationale: Training ensures franchisees follow system
standards.
10. What is a territory in franchising?
A. A tax zone
B. A protected geographic operating area
C. A marketing budget
D. A supplier network