Which behavioral cue would a guest who becomes overly friendly and very talkative while in
your establishment be exhibiting? Lowered inhibitions
Impaired judgment
Slowed reactions
Loss of coordination - ANSWER Impaired judgment
What measurement do states use for determining Driving While Intoxicated (DWI) or Driving
Under the Influence (DUI)?
Speed limit
Blood Alcohol Content (BAC)
Behavioral cues
Intoxication rate factors - ANSWER Blood Alcohol Content (BAC)
How do behavioral cues help you as a server of alcohol?
Behavioral cues help you relate to your guests more effectively.
Behavioral cues can tell you whether or not a guest is visibly intoxicated.
Behavioral cues can indicate when a guest is going to stiff you on the bill.
Behavioral cues can show you which kinds of drinks to suggest to a particular guest. - AN-
SWER
Select all the pieces of information you would want to include on an Incident Report Form.
Description of guest
Weather at time of incident
Time of incident
Reasonable efforts used
1
, Names of witnesses
Music that was playing during the incident
Manager on duty - ANSWER
If a guest is not showing any behavioral cues, then his or her BAC level must be below the
legal limit.
True
False - ANSWER
If a guest cannot produce a second form of ID when you ask for one, you should refuse ser-
vice.
True
False - ANSWER
What should you do if you have checked two forms of identification but still have doubts
about serving alcohol?
Refuse service.
Serve the guest. - ANSWER
Increasing one's rate of drinking over the course of an evening can be considered impaired
judgment.
True
False - ANSWER
What is the best way to prevent underage alcohol sales?
Ask the guest's friends to vouch for him or her.
Serve only guests who look at least 40 years old.
Ask every guest who might be underage for a valid ID.
2
your establishment be exhibiting? Lowered inhibitions
Impaired judgment
Slowed reactions
Loss of coordination - ANSWER Impaired judgment
What measurement do states use for determining Driving While Intoxicated (DWI) or Driving
Under the Influence (DUI)?
Speed limit
Blood Alcohol Content (BAC)
Behavioral cues
Intoxication rate factors - ANSWER Blood Alcohol Content (BAC)
How do behavioral cues help you as a server of alcohol?
Behavioral cues help you relate to your guests more effectively.
Behavioral cues can tell you whether or not a guest is visibly intoxicated.
Behavioral cues can indicate when a guest is going to stiff you on the bill.
Behavioral cues can show you which kinds of drinks to suggest to a particular guest. - AN-
SWER
Select all the pieces of information you would want to include on an Incident Report Form.
Description of guest
Weather at time of incident
Time of incident
Reasonable efforts used
1
, Names of witnesses
Music that was playing during the incident
Manager on duty - ANSWER
If a guest is not showing any behavioral cues, then his or her BAC level must be below the
legal limit.
True
False - ANSWER
If a guest cannot produce a second form of ID when you ask for one, you should refuse ser-
vice.
True
False - ANSWER
What should you do if you have checked two forms of identification but still have doubts
about serving alcohol?
Refuse service.
Serve the guest. - ANSWER
Increasing one's rate of drinking over the course of an evening can be considered impaired
judgment.
True
False - ANSWER
What is the best way to prevent underage alcohol sales?
Ask the guest's friends to vouch for him or her.
Serve only guests who look at least 40 years old.
Ask every guest who might be underage for a valid ID.
2
