CCBMA ADMINISTRATIVE 2026
QUESTIONS SOLUTIONS GRADED PLUS
SCRIPT FINAL
◉ What should the reception area of a medical office have?
Answer: Comfortable and durable furniture.
◉ What is an additional code composed of a hyphen plus two digits
called?
Answer: Modifier.
◉ When taking a telephone message, what should you have a list of?
Answer: The clinic personnel names/phone numbers.
◉ When setting up a matrix for appointment scheduling, what
should you leave daily time slots open for?
Answer: Acutely ill patients.
◉ What do HCPCS codes identify?
Answer: Services/supplies not in the CPT book.
, ◉ What are three ways to remind patients of their appointments?
Answer: Appointment cards, e-mail, telephone.
◉ In a modified block indented format, how is each paragraph
formatted?
Answer: Indented five spaces.
◉ What is an important consideration when positioning a computer
at the front desk?
Answer: Patient confidentiality.
◉ What is the purpose of encrypted email in a medical office?
Answer: Provide message confidentiality.
◉ For what purposes are computers used in the medical office?
Answer: Insurance filing and patient billing.
◉ Why are proper medical record entries necessary?
Answer: They are used for legal considerations.
◉ How does terminal digit filing read groups of numbers?
QUESTIONS SOLUTIONS GRADED PLUS
SCRIPT FINAL
◉ What should the reception area of a medical office have?
Answer: Comfortable and durable furniture.
◉ What is an additional code composed of a hyphen plus two digits
called?
Answer: Modifier.
◉ When taking a telephone message, what should you have a list of?
Answer: The clinic personnel names/phone numbers.
◉ When setting up a matrix for appointment scheduling, what
should you leave daily time slots open for?
Answer: Acutely ill patients.
◉ What do HCPCS codes identify?
Answer: Services/supplies not in the CPT book.
, ◉ What are three ways to remind patients of their appointments?
Answer: Appointment cards, e-mail, telephone.
◉ In a modified block indented format, how is each paragraph
formatted?
Answer: Indented five spaces.
◉ What is an important consideration when positioning a computer
at the front desk?
Answer: Patient confidentiality.
◉ What is the purpose of encrypted email in a medical office?
Answer: Provide message confidentiality.
◉ For what purposes are computers used in the medical office?
Answer: Insurance filing and patient billing.
◉ Why are proper medical record entries necessary?
Answer: They are used for legal considerations.
◉ How does terminal digit filing read groups of numbers?
