Test Bank — Human Resource Management, 17th Edition (Dessler, 2023) | All Chapters 1–18 Covered

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, Test Bank
Human Resource Management
Gary Dessler
17TH EDITION




TABLE OF CONTENTS
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PART 1 — INTRODUCTION

Ch. 01 Introduction to Human Resource Management
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Ch. 02 Equal Opportunity Law and Action
Ch. 03 Human Resource Policy, Strategy, and Performance

PART 2 — RECRUITMENT, PLACEMENT, AND TALENT MANAGEMENT
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Ch. 04 Job Analysis and the Talent Management Process
Ch. 05 Personnel Planning and Recruiting
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Ch. 06 Employee Testing and Selection
Ch. 07 Interviewing Candidates

PART 3 — TRAINING AND DEVELOPMENT
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Ch. 08 Training and Developing Employees
Ch. 09 Performance Management and Appraisal
Ch. 10 Managing Careers and Retention
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PART 4 — COMPENSATION

Ch. 11 Establishing Strategic Pay Plans
Ch. 12 Pay for Performance and Financial Incentives
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Ch. 13 Benefits and Services

PART 5 — ENRICHMENT TOPICS IN HUMAN RESOURCE MANAGEMENT
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Ch. 14 Building Positive Employee Relations
Ch. 15 Labor Relations and Collective Bargaining
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Ch. 16 Safety, Health, and Risk Management
Ch. 17 Managing Global Human Resources
Ch. 18 Managing Human Resources in Small and Entrepreneurial Firms

, Human Resource Management, 17e (Dessler)
Chapter 1 Introduction to Human Resource Management

1) The basic functions of the management process include all of the following EXCEPT
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A) planning
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B) organizing
C) outsourcing
D) leading
Answer: C
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Explanation: The five basic functions of the management process include planning, organizing,
staffing, leading, and controlling. Outsourcing jobs may be an aspect of human resources, but it
is not one of the primary management functions.
Difficulty: Easy
Objective: 1
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AACSB: Analytical Thinking
Learning Outcome: 1.1 Explain what human resource management is and how it relates to the
management process.
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2) Which of the following consists of people with formally assigned roles who collaborate with
the effort to achieve the goals?
A) an organization
B) strategic human resource management
C) managing
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D) staff authority
Answer: A
Explanation: An organization consists of people with formally assigned roles who work
together to achieve the organization's goals.
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Difficulty: Moderate
Objective: 1
AACSB: Analytical Thinking
Learning Outcome: 1.1 Explain what human resource management is and how it relates to the
management process.
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, 3) Which one of the following includes five basic functions—planning, organizing, staffing,
leading, and controlling?
A) a job analysis
B) strategic management
C) the management process
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D) adaptability screening
Answer: C
Explanation: The management process includes five basic functions—planning, organizing,
staffing, leading, and controlling. Strategic management refers to the process of identifying and
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executing the organization's mission by matching its capabilities with the demands of its
environment.
Difficulty: Easy
Objective: 1
AACSB: Analytical Thinking
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Learning Outcome: 1.1 Explain what human resource management is and how it relates to the
management process.

4) Which function of the management process requires a manager to establish goals and
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standards and to develop rules and procedures?
A) planning
B) organizing
C) staffing
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D) leading
Answer: A
Explanation: Planning, organizing, staffing, leading, and controlling are the five main functions
of management. The planning function involves establishing goals and standards, developing
rules and procedures; developing plans and forecasts.
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Difficulty: Easy
Objective: 1
AACSB: Analytical Thinking
Learning Outcome: 1.1 Explain what human resource management is and how it relates to the
management process.
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