Certification Exam Practice Questions
And Correct Answers (Verified Answers)
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1. Which of the following best describes the primary function of a Global
Distribution System (GDS) in the travel industry?
A. It physically transports passengers between destinations
B. It manufactures airline tickets and travel documents
C. It serves as a computerized platform connecting travel suppliers and
agents for booking and reservations
D. It regulates international aviation laws and policies
Correct Answer: C. A GDS is a computerized network that enables
travel agents to access real-time data for booking flights, hotels, and
other travel services from suppliers.
2. Which of the following is NOT considered a major Global Distribution
System provider?
A. Amadeus
B. Sabre
C. Galileo (Travelport)
D. Expedia
, Correct Answer: D. Expedia is an Online Travel Agency (OTA), not a
GDS provider.
3. What does a Passenger Name Record (PNR) represent in a GDS
system?
A. A physical boarding pass issued at the airport
B. A structured digital record containing passenger booking
information
C. A travel insurance document
D. A visa application file
Correct Answer: B. A PNR is a digital record in the GDS that contains
all booking details for a passenger itinerary.
4. Which of the following is a core function performed using a GDS?
A. Aircraft maintenance scheduling
B. Hotel room design and architecture
C. Flight availability search and booking
D. Airport security screening
Correct Answer: C. GDS systems allow users to search flight
availability and make bookings in real time.
5. What is the primary purpose of fare construction in a GDS
environment?
A. To design aircraft seating layouts
B. To determine pricing rules and calculate ticket fares
C. To assign airport gate numbers
D. To track luggage movement
Correct Answer: B. Fare construction involves applying fare rules to
determine ticket pricing for itineraries.
6. Which GDS platform is most widely used globally across multiple
regions?
A. Amadeus
, B. Photoshop
C. Microsoft Access
D. Oracle ERP
Correct Answer: A. Amadeus is one of the most widely used GDS
platforms globally in the travel industry.
7. What does SSR in a GDS system stand for?
A. Special Service Request
B. System Security Record
C. Scheduled Seat Reservation
D. Standard Service Route
Correct Answer: A. SSR refers to Special Service Requests such as
meals, wheelchair assistance, or seat preferences.
8. Which of the following best describes the role of airline codes in a
GDS?
A. They are used to encrypt passenger data
B. They identify airlines and airports in booking systems
C. They determine fuel charges
D. They regulate flight speed
Correct Answer: B. Airline and airport codes are used to identify
carriers and locations within GDS systems.
9. What is the function of e-ticketing in GDS operations?
A. Printing physical paper tickets only
B. Issuing digital travel tickets stored electronically
C. Creating hotel invoices
D. Managing airport boarding gates
Correct Answer: B. E-ticketing enables electronic issuance and
storage of travel tickets without paper documents.
10. Which process involves modifying an existing booking in a GDS
after it has been created?