EXAMINATION TEST 3 2026 FULL SOLVED
QUESTIONS ANSWERS COMPUTER SYSTEMS
REVIEW SHEET
◉ tactical planning.
Answer: focuses on producing goods and services as efficiently as
possible within the strategic plan
◉ operational planning and control (OP&C).
Answer: deals with the day to day procedures for performing work,
including scheduling, inventory, and process management
◉ International Organization for Standardization (ISO).
Answer: a non-governmental organization established in 1947 to
promote the development of world standards to facilitate the
international exchange of goods and services
◉ process quality.
Answer: main goal is to produce defect free products
◉ six sigma quality.
,Answer: the goal is to detect potential problems to prevent their
occurrence and achieve no more than 3.4 defects per million
opportunities
◉ malcolm baldric national quality awards.
Answer: 1987 U.S. standard awarding quality awards in seven key
areas: leadership, strategic planning, customer/market focus,
information and analysis, human resources focus, process
management, and business results
◉ ISO 900.
Answer: international organization for standardization (1947)
requiring a company to determine customer needs, including
regulatory and legal requirements including communication
arrangements. Other standards involve process control, product
testing, storage and delivery.
◉ ISO 14000.
Answer: collection of best practices for managing an organizations
impact on the environment
◉ CMMI.
Answer: capability maturity integration is a framework for best
practices. Does not describe the processes themselves; it describes
,the characteristics of good processes, thus providing efficient
guidelines.
◉ inputs.
Answer: land, labor, capital, information
◉ transformation.
Answer: conversion process
◉ outputs.
Answer: goods & services
◉ storage virtualization.
Answer: combines multiple network storage devices so that they
appear to be a single storage device
◉ network virtualization.
Answer: combines networks by splitting the available bandwidth
into independent channels that an be assigned in real time to a
specific device
◉ server virtualization.
, Answer: combines the physical resources, such as servers,
processors, and operating systems, from the applications
◉ system virtualization.
Answer: the ability to present the resources of a single computer as
if it is a collation of separate computers (virtual machines)
◉ multi-tenancy.
Answer: a single instance of a system serves multiple customers
◉ cloud fabric controller.
Answer: an individual who monitors and provisions cloud resources
similar to a server administrator at an individual company
◉ cloud fabric.
Answer: the software that makes the benefits of cloud computing
possible
◉ hybrid cloud.
Answer: includes two or more private, public, or community clouds,
but each cloud remains separate and is only linked by technology
that enables data and application portability