NEWEST ISO 22301:2019 BUSINESS
CONTINUITY MANAGEMENT - LEAD
IMPLEMENTER CERTIFICATION EXAM
OFFERED BY GAQM | COMPLETE EXAM Q&A
WITH RATIONALES
1. A multinational logistics company is implementing
ISO 22301 for the first time. During the project
initiation phase, the implementation team has drafted
a scope statement that includes “all freight
forwarding and warehousing operations in the
European region.” However, the team has excluded
the company’s IT service desk, which is shared
globally and used by all regions. The IT service desk
is located in the excluded Asia-Pacific region. Which
of the following statements best reflects the ISO
22301 requirement regarding this exclusion?
A) The scope may exclude the IT service desk
because it is located outside the European region
B) The scope must include the IT service desk
because it is a critical dependency for the in-scope
operations
C) The scope can exclude the IT service desk as long
as it is documented in the business continuity policy
,D) The scope must include all IT functions regardless
of their location
Correct answer: B
Rationale: Clause 4.3 requires the organization to
determine the boundaries and applicability of the
BCMS. When a function is critical to in-scope
products and services, it cannot be arbitrarily
excluded based on geography.
2. An organization has successfully implemented ISO
22301 and has been certified for two years. The
business continuity management system (BCMS) is
stable, and no major incidents have occurred. The
CEO proposes canceling the annual BCMS
management review because “nothing has changed.”
As the Lead Implementer, what is your most
appropriate response?
A) Cancel the meeting but document the reason as
“no changes”
B) Reschedule the meeting to a biennial frequency
C) Explain that Clause 9.3 requires management
reviews at planned intervals, regardless of perceived
stability, to ensure continuing suitability and
effectiveness
,D) Conduct a reduced-scope review focusing only on
changes
Correct answer: C
Rationale: Clause 9.3 (Management review) requires
top management to review the BCMS at planned
intervals. Stability does not eliminate the requirement
to evaluate performance and identify improvement
opportunities.
3. A hospital has completed its business impact
analysis (BIA) and has calculated Recovery Time
Objectives (RTOs) for each critical activity. The
emergency department has an RTO of 2 hours, while
the outpatient pharmacy has an RTO of 5 days. The
hospital is about to invest in a backup generator that
can only support one of the two areas. Which of the
following is the most appropriate justification for
prioritizing the generator for the emergency
department?
A) The outpatient pharmacy has a lower RTO, so it
should be prioritized first
B) The emergency department has a shorter RTO,
indicating a more urgent need for restoration
C) Both activities must be prioritized equally
, D) The generator should support neither area
because all critical activities must be recovered
simultaneously
Correct answer: B
Rationale: RTO is defined in Clause 3.1.29 as the
period following an interruption within which the
activity must be resumed to avoid unacceptable
impacts. Shorter RTOs indicate higher urgency and
should drive resource allocation.
4. A retail chain is conducting its annual BCMS
internal audit. The auditor has sampled three out of
twenty stores and found that each of the sampled
stores had complete and up-to-date business
continuity plans. The quality manager argues that this
proves the entire BCMS is conforming. As the Lead
Implementer, what is your most appropriate position
regarding this sampling approach?
A) The sampling is sufficient if the three stores are
representative of the entire chain
B) The auditor must audit all twenty stores to provide
full assurance
C) The sampling approach is acceptable only if
documented in the audit program and justified by risk
assessment
CONTINUITY MANAGEMENT - LEAD
IMPLEMENTER CERTIFICATION EXAM
OFFERED BY GAQM | COMPLETE EXAM Q&A
WITH RATIONALES
1. A multinational logistics company is implementing
ISO 22301 for the first time. During the project
initiation phase, the implementation team has drafted
a scope statement that includes “all freight
forwarding and warehousing operations in the
European region.” However, the team has excluded
the company’s IT service desk, which is shared
globally and used by all regions. The IT service desk
is located in the excluded Asia-Pacific region. Which
of the following statements best reflects the ISO
22301 requirement regarding this exclusion?
A) The scope may exclude the IT service desk
because it is located outside the European region
B) The scope must include the IT service desk
because it is a critical dependency for the in-scope
operations
C) The scope can exclude the IT service desk as long
as it is documented in the business continuity policy
,D) The scope must include all IT functions regardless
of their location
Correct answer: B
Rationale: Clause 4.3 requires the organization to
determine the boundaries and applicability of the
BCMS. When a function is critical to in-scope
products and services, it cannot be arbitrarily
excluded based on geography.
2. An organization has successfully implemented ISO
22301 and has been certified for two years. The
business continuity management system (BCMS) is
stable, and no major incidents have occurred. The
CEO proposes canceling the annual BCMS
management review because “nothing has changed.”
As the Lead Implementer, what is your most
appropriate response?
A) Cancel the meeting but document the reason as
“no changes”
B) Reschedule the meeting to a biennial frequency
C) Explain that Clause 9.3 requires management
reviews at planned intervals, regardless of perceived
stability, to ensure continuing suitability and
effectiveness
,D) Conduct a reduced-scope review focusing only on
changes
Correct answer: C
Rationale: Clause 9.3 (Management review) requires
top management to review the BCMS at planned
intervals. Stability does not eliminate the requirement
to evaluate performance and identify improvement
opportunities.
3. A hospital has completed its business impact
analysis (BIA) and has calculated Recovery Time
Objectives (RTOs) for each critical activity. The
emergency department has an RTO of 2 hours, while
the outpatient pharmacy has an RTO of 5 days. The
hospital is about to invest in a backup generator that
can only support one of the two areas. Which of the
following is the most appropriate justification for
prioritizing the generator for the emergency
department?
A) The outpatient pharmacy has a lower RTO, so it
should be prioritized first
B) The emergency department has a shorter RTO,
indicating a more urgent need for restoration
C) Both activities must be prioritized equally
, D) The generator should support neither area
because all critical activities must be recovered
simultaneously
Correct answer: B
Rationale: RTO is defined in Clause 3.1.29 as the
period following an interruption within which the
activity must be resumed to avoid unacceptable
impacts. Shorter RTOs indicate higher urgency and
should drive resource allocation.
4. A retail chain is conducting its annual BCMS
internal audit. The auditor has sampled three out of
twenty stores and found that each of the sampled
stores had complete and up-to-date business
continuity plans. The quality manager argues that this
proves the entire BCMS is conforming. As the Lead
Implementer, what is your most appropriate position
regarding this sampling approach?
A) The sampling is sufficient if the three stores are
representative of the entire chain
B) The auditor must audit all twenty stores to provide
full assurance
C) The sampling approach is acceptable only if
documented in the audit program and justified by risk
assessment
