Introduction to Materials Management
Stephen Chapman, Ann Gatewood, Tony Arnold, Lloyd Clive
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9th Edition
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TEST BANK
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, TABLE OF CONTENTS
Test Bank: Introduction to Materials Management, 9th Edition
By Stephen Chapman, Ann Gatewood, Tony Arnold, Lloyd Clive
CHAPTER 1 Introduction to Materials Management
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CHAPTER 2 Production Planning System
CHAPTER 3 Master Scheduling
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CHAPTER 4 Material Requirements Planning
CHAPTER 5 Capacity Management
CHAPTER 6 Production Activity Control
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CHAPTER 7 Fundamentals of Supply Chain Management
CHAPTER 8 Purchasing
CHAPTER 9 Forecasting and Demand Management
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CHAPTER 10 Inventory Fundamentals
CHAPTER 11 Order Quantities
CHAPTER 12 Independent Demand Ordering Systems
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CHAPTER 13 Physical Inventory and Warehouse Management
CHAPTER 14 Physical Distribution
CHAPTER 15 Products and Processes
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CHAPTER 16 Lean Production
CHAPTER 17 Total Quality Management
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, Introduction to Materials Management, 9e (Chapman)
Chapter 1 Introduction to Materials Management
1) Select the best answer to the following:
A) traditionally the supply-production-distribution functions have reported to different
departments
B) the supply, production and distribution functions are part of a total system
C) materials flow into an organization, are processed in some way and distributed to the
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consumer
D) all the above are correct
E) none of the above is correct
Answer: D
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2) Manufacturing is important to the economy because:
A) it generates wealth
B) it supports service industries
C) it adds value to products
D) all of the above
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E) none of the above
Answer: D
3) Which of the following is the best statement about the operating environment in which
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operations management functions?
A) Most organizations do not need to worry about competition
B) Customers are more demanding
C) Government regulation is not important for companies
D) Price is more important than quality
E) None of the above is true
Answer: B
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4) Which of the following statements is best regarding order winners?
A) They persuade a company's customers to choose its product
B) They are the same in every market
C) They are the same as order qualifiers, only better
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D) They are present in every product
E) All the above are true
Answer: A
5) Which of the following strategies has the shortest delivery lead time and the least customer
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input?
A) Engineer-to-order
B) Make-to-order
C) Assemble-to-order
D) Make-to-stock
Answer: D
, 6) Which of the following statements is best?
A) The supply chain includes all activities and processes to provide a product or service to a
customer
B) Material in the supply chain usually flows from producer to customer
C) The supply chain contains only one supplier
D) All of the above are true
E) A and B only are true
Answer: E
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7) Companies A and B supply company C, which supplies customers D and E. Which of the
following statements is best?
A) The supply chain for company A includes B, C, D, and E
B) The supply chain for company B includes A, C, D and E
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C) The supply chain for company C includes A, B, D, and E
D) All the above are true
Answer: C
8) Which of the following statements is best?
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A) The basic elements of a supply chain are supply, production, and distribution
B) The elements of a supply chain are interdependent
C) Design information generally flows from customer to supplier
D) All the above are true
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Answer: D
9) Which of the following is the best statement about the environment in which operations
management functions?
A) Most organizations do not need to worry about competition
B) World-wide competition is not significant for most companies
C) Government regulation is not important for companies
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D) Customers are more demanding
E) None of the above is true
Answer: E
10) If a firm wishes to maximize profit, which of the following objectives are in conflict?
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I. Maximize customer service
II. Minimize production costs
III. Minimize inventory costs
IV. Minimize distribution costs
A) All the above
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B) None of the above
C) I and II only
D) I and III only
E) II and III only
Answer: A