MGMT 443 EXAM #1 QUESTIONS AND VERIFIED
ANSWERS
What is Leadership? - Answers - The use of power and influence to direct others to goal
achievement
Management - Answers - The art of getting things done through and with people in
formally organized groups. This often implies a position with supervisory responsibility
and administration (planning, organizing, directing, & controlling)
What is self-awareness? Why is it important? - Answers - - Self awareness is the ability
to master oneself. To be aware of your own personality and individuality.
- It is important to help you be a better manager
Why is it important to understand individual differences? - Answers - - Individual's
effectiveness as a manager is closely related to his or her ability to recognize, value,
and capitalize on fundamental differences among others
5 attributes to recognize self awareness - Answers - 1. Emotional Intelligence
2. Personal Values
3. Cognitive Style
4. Orientation Toward Change
5. Core self evaluation
emotional intelligence - Answers - the ability to correctly diagnose and manage one's
own emotions and relationships with others
Personal Values - Answers - stable, closely held attributes that you consider to be at the
very heart of who you are and what you believe is good and right
Cognitive Style - Answers - the manner in which you gather and process information
-ex. Influence, perception, learning, decison making
Orientation toward change - Answers - methods people use to cope with change in the
environment
How do we become more powerful and influential ( in a healthy and productive way)? -
Answers - becoming more intentional, someone who people want to follow
what is inertia? - Answers - -the tendency to do nothing to remain unchanged
What are the benefits or positive side effects of self awareness? - Answers - 1. We
become people others want to follow-better leaders
, 2.Helps us grow and navigate life successfully
3. We are better able to monitor our emotions and thoughts
4. Leads to us being healthier psychologically & more compassionate
5. Helps you be more successful at work
What percentage of people are actually self aware? - Answers - 10-15%
What is internal self-awareness? - Answers - How clearly we see our own values,
passions, aspirations, fit with our environment, reactions (including thoughts, feelings,
behaviors, strengths, and weakness) impact others
What is external self awareness? - Answers - Understanding how other people view us
What are the two factors that hinder self awareness? Why do they hinder self
awareness? - Answers - -Experience & Power
- Experience can keep one from doing certain things because they think they already
know. It can lead to false sense of confidence
- Power: the more one holds, the more likely they are to over estimate their skills and
abilities
What is self-awareness? - Answers - capacity to stand apart from ourselves and
examine our thinking, our motives, our history, our scripts, our actions, and our habits
and tendencies
Why is self-awareness important? - Answers - Helps us understand how our personal
history and current personal life, as well as our values, attitudes and biases, might affect
our care of patients and communication with others
Why are we not more self-aware? - Answers - -"not there" to observe ourselves
-Not paying attention to what is going on around us
-scared about what we might reveal about ourselves
What are the four main aspects of emotional intelligence? - Answers - 1. Diagnose and
recognize our emotions
2. Control our own emotions
3. Recognize and diagnose emotions displayed by others
4. Respond appropriately to to others emotional cues
Why is emotional intelligence important? - Answers - - It affects our ability to work well
with others
- responsible for job performance
What is mindfulness? - Answers - To be PRESENT AND AWARE of themselves,
others, and the world around them; to recognize in real time their own perceptions (and
their potential biases), their emotional reactions, and the actions they need to take to
address current realities more effectively
ANSWERS
What is Leadership? - Answers - The use of power and influence to direct others to goal
achievement
Management - Answers - The art of getting things done through and with people in
formally organized groups. This often implies a position with supervisory responsibility
and administration (planning, organizing, directing, & controlling)
What is self-awareness? Why is it important? - Answers - - Self awareness is the ability
to master oneself. To be aware of your own personality and individuality.
- It is important to help you be a better manager
Why is it important to understand individual differences? - Answers - - Individual's
effectiveness as a manager is closely related to his or her ability to recognize, value,
and capitalize on fundamental differences among others
5 attributes to recognize self awareness - Answers - 1. Emotional Intelligence
2. Personal Values
3. Cognitive Style
4. Orientation Toward Change
5. Core self evaluation
emotional intelligence - Answers - the ability to correctly diagnose and manage one's
own emotions and relationships with others
Personal Values - Answers - stable, closely held attributes that you consider to be at the
very heart of who you are and what you believe is good and right
Cognitive Style - Answers - the manner in which you gather and process information
-ex. Influence, perception, learning, decison making
Orientation toward change - Answers - methods people use to cope with change in the
environment
How do we become more powerful and influential ( in a healthy and productive way)? -
Answers - becoming more intentional, someone who people want to follow
what is inertia? - Answers - -the tendency to do nothing to remain unchanged
What are the benefits or positive side effects of self awareness? - Answers - 1. We
become people others want to follow-better leaders
, 2.Helps us grow and navigate life successfully
3. We are better able to monitor our emotions and thoughts
4. Leads to us being healthier psychologically & more compassionate
5. Helps you be more successful at work
What percentage of people are actually self aware? - Answers - 10-15%
What is internal self-awareness? - Answers - How clearly we see our own values,
passions, aspirations, fit with our environment, reactions (including thoughts, feelings,
behaviors, strengths, and weakness) impact others
What is external self awareness? - Answers - Understanding how other people view us
What are the two factors that hinder self awareness? Why do they hinder self
awareness? - Answers - -Experience & Power
- Experience can keep one from doing certain things because they think they already
know. It can lead to false sense of confidence
- Power: the more one holds, the more likely they are to over estimate their skills and
abilities
What is self-awareness? - Answers - capacity to stand apart from ourselves and
examine our thinking, our motives, our history, our scripts, our actions, and our habits
and tendencies
Why is self-awareness important? - Answers - Helps us understand how our personal
history and current personal life, as well as our values, attitudes and biases, might affect
our care of patients and communication with others
Why are we not more self-aware? - Answers - -"not there" to observe ourselves
-Not paying attention to what is going on around us
-scared about what we might reveal about ourselves
What are the four main aspects of emotional intelligence? - Answers - 1. Diagnose and
recognize our emotions
2. Control our own emotions
3. Recognize and diagnose emotions displayed by others
4. Respond appropriately to to others emotional cues
Why is emotional intelligence important? - Answers - - It affects our ability to work well
with others
- responsible for job performance
What is mindfulness? - Answers - To be PRESENT AND AWARE of themselves,
others, and the world around them; to recognize in real time their own perceptions (and
their potential biases), their emotional reactions, and the actions they need to take to
address current realities more effectively
