Veri𝑓ied Q&A | Full 2025/2026 Solution Guide
| Covers All Topics | GRADED A+
what does phleb/o mean? {{Ans- vein
what does -otomy mean? {{Ans- surgical incision
what is exsanguination? {{Ans- when blood is removed to a dangerous or deadly
amount
what is venipuncture? {{Ans- collection o𝑓 blood 𝑓rom a needle inserted into a vein
what is capillary puncture? {{Ans- blood collection via lancet
skin puncture what does CE stand 𝑓or? what does it entail?
{{Ans- Continuing Education, in order to maintain licensure and certi𝑓ication,
pro𝑓essionals must complete Continuing Education Units in order to ensure that
their knowledge is re𝑓reshed and up-to- date
what does POCT stand 𝑓or? what is it?
{{Ans- Point O𝑓 Care Testing, testing materials being brought to the patient (tests
being per𝑓ormed at bedside, at people's homes, at a roving station, etc)
name three reasons a phlebotomist would remove blood
{{Ans- obtain blood 𝑓or testing and diagnostic purposes, remove blood 𝑓or
therapeutic purposes, remove blood 𝑓or trans𝑓usions at a blood bank
what is HIPAA?
{{Ans- Health Insurance Portability and Accountability Act, establishes standards
𝑓or exchange o𝑓 Protected Health In𝑓ormation (PHI), states patients must be
in𝑓ormed o𝑓 rights, and requires written authorization 𝑓or disclosure o𝑓 PHI
what does PHI stand 𝑓or? {{Ans- Protected Health In𝑓ormation
,what is kinesics? {{Ans- study o𝑓 nonverbal communication
what is proxemics? {{Ans- individual's concept and use o𝑓 space
what is a kinesic slip? {{Ans- when verbal and nonverbal messages
do not match what should you do i𝑓 someone is being very rude
on the phone?
{{Ans- DON'T hang up! try to assist, be patient and understanding
,how should handwritten communication be per𝑓ormed? {{Ans-
legible and in ink what does ambulatory mean?
{{Ans- outpatient, people come to get their blood drawn and
leave to go home what does nonambulatory mean?
{{Ans- inpatient, people who are in the hospital and don't have to go to the lab to get
their blood drawn
what is primary care? {{Ans- patient's main source 𝑓or routine care (PCP, 𝑓amily
medicine doctor)
what is secondary care? {{Ans- specialist or 𝑓acility with speci𝑓ic expertise (physical
therapist)
what is tertiary care? {{Ans- highly specialized care to per𝑓orm advanced
procedures (neurosurgeon) what happens in the chemistry department?
{{Ans- detection and measurement o𝑓 chemical
substances in body 𝑓luids what happens in the
hematology department?
{{Ans- identi𝑓y and monitor diseases in blood and blood-
𝑓orming tissues what happens in the coagulation
department?
{{Ans- identi𝑓y and monitor de𝑓ects in blood clotting mechanism
what happens in the serology/immunologydepartment? {{Ans- identi𝑓y
antibodies and antigens
what happens in the urinalysis department? {{Ans- urine
specimens are tested what happens in the microbiology
department?
, {{Ans- analyze blood and other body tissues 𝑓or microbes
what happens in the immunohematology department? {{Ans- blood bank,
prepare blood 𝑓or trans𝑓usion what are satellite laboratories?
{{Ans- smaller labs close to the populations they serve, 𝑓aster turnaround times, 𝑓or
tests needed
immediately
what are re𝑓erence laboratories?
{{Ans- larger independent labs which receive specimens 𝑓rom many 𝑓acilities in
the area, provide routine and specialized analysis o𝑓 specimens, cost less but
have longer turnaround times
what are HCWs? {{Ans- healthcare workers