2026 Effective Police Supervision-
correct exam solution graded A+
Accountability - ANS-Obligation a person, group, or
organization assumes for the execution of authority or
fulfillment of responsibility. Goal of accountability process is
maximizing achievement through goal attainment.
Accountability obligation (ARL) - ANS-1. Answering -
providing an explanation or justification. 2. Reporting on the
results of execution. 3. Assuming liabilty for those results.
5 levels of accountability (PITOS) - ANS-1. Personal - traits,
honor, reliability, scruples. 2. Individual - officer to supervisor.
3. Team - cohesive unit, task force, groups. 4. Organizational -
internal and external relationships. 5. Stakeholders - public,
unions, legal system, other agencies.
,Supervisory Skill Areas (HuTACK) - ANS-Human Skills,
Tactical, Affective, Conceptual, Knowledge based.
Network Management - ANS-No supervisory philosophy works
all the time. It is important to use a flexible approach.
Accomplished supervisors combine different approaches.
Management Expectations of the Supervisor - ANS-Loyalty,
performance, positive attitude, integrity, responding to
management.
Affective Skills (AEEFIIV) - ANS-Attitudes, empathy, equality,
fairness, integrity, interrelations, values.
Conflict Resolution - ANS-Estimated 73 percent of a
supervisor's time is spent in resolving conflict. Position
primarily one of conflict identification and resolution.
Communication - ANS-A process by which info is exchanged
between individuals through a common system of symbols,
signs, or behavior.
Gate keeping - ANS-Sender of a message determines the
relevancy of each message. Sender exercises complete control
over the flow of information.
, Conceptual Skills (AADIPSIL) - ANS-Analysis, assessment,
decision making, identification of objectives, prioritizing
problems, solving problems, interpreting, loyalty.
Communication constrained - ANS-1. Insufficient info. 2.
Acceptor of message determines accuracy of message by
decoding. 3. Recipient because of attitude, experience, and
motivation, determines whether message is decoded correctly.
6 aspects of decoding message - ANS-Meant, heard, said,
recipient thinks heard, sender thinks recipient said, in fact
said.
Advantages of One-Way Communication - ANS-Compliance is
imperative.
Feedback is not wanted.
Orderliness is significant.
Speed is important.
Advantages of two-way communication - ANS-
Acknowledgment of important communication. Greater
understanding, improved accuracy. Recognition of subordinate
need to know what is expected.
Sharing of authority and responsibility.
correct exam solution graded A+
Accountability - ANS-Obligation a person, group, or
organization assumes for the execution of authority or
fulfillment of responsibility. Goal of accountability process is
maximizing achievement through goal attainment.
Accountability obligation (ARL) - ANS-1. Answering -
providing an explanation or justification. 2. Reporting on the
results of execution. 3. Assuming liabilty for those results.
5 levels of accountability (PITOS) - ANS-1. Personal - traits,
honor, reliability, scruples. 2. Individual - officer to supervisor.
3. Team - cohesive unit, task force, groups. 4. Organizational -
internal and external relationships. 5. Stakeholders - public,
unions, legal system, other agencies.
,Supervisory Skill Areas (HuTACK) - ANS-Human Skills,
Tactical, Affective, Conceptual, Knowledge based.
Network Management - ANS-No supervisory philosophy works
all the time. It is important to use a flexible approach.
Accomplished supervisors combine different approaches.
Management Expectations of the Supervisor - ANS-Loyalty,
performance, positive attitude, integrity, responding to
management.
Affective Skills (AEEFIIV) - ANS-Attitudes, empathy, equality,
fairness, integrity, interrelations, values.
Conflict Resolution - ANS-Estimated 73 percent of a
supervisor's time is spent in resolving conflict. Position
primarily one of conflict identification and resolution.
Communication - ANS-A process by which info is exchanged
between individuals through a common system of symbols,
signs, or behavior.
Gate keeping - ANS-Sender of a message determines the
relevancy of each message. Sender exercises complete control
over the flow of information.
, Conceptual Skills (AADIPSIL) - ANS-Analysis, assessment,
decision making, identification of objectives, prioritizing
problems, solving problems, interpreting, loyalty.
Communication constrained - ANS-1. Insufficient info. 2.
Acceptor of message determines accuracy of message by
decoding. 3. Recipient because of attitude, experience, and
motivation, determines whether message is decoded correctly.
6 aspects of decoding message - ANS-Meant, heard, said,
recipient thinks heard, sender thinks recipient said, in fact
said.
Advantages of One-Way Communication - ANS-Compliance is
imperative.
Feedback is not wanted.
Orderliness is significant.
Speed is important.
Advantages of two-way communication - ANS-
Acknowledgment of important communication. Greater
understanding, improved accuracy. Recognition of subordinate
need to know what is expected.
Sharing of authority and responsibility.
