1|Page
Accredited Residential Manager - ARM IREM
Certification EXAM | {LATEST 2026/ 2027 UPDATE}
COMPLETE ACTUAL AND AUTHENTIC EXAM |
BRAND NEW!
Emotional Intelligence ......ANSWER......The ability to monitor one's
own and others' feelings and emotions, to discriminate among them
and to use to use this information to guides one's thinking and
actions.
Job Analysis ......ANSWER......Is the process of identifying essential
Skills, Knowledge, and Abilities required to perform a job; Forms the
basis of all subsequent human resources activity.
Behavioral ......ANSWER......A type of question asked by an interviewer
to determine a persons disposition based on previous behavior in
particular situations.
Orientation ......ANSWER......Is the process of informing new employees
what is expected of them on the job as well as making them feel
welcome and comfortable.
Avoiding/Avoidance ......ANSWER......Is a style of conflict resolution in
which a person withdraws from the issue and/or side-steps the
conflict.
pg. 1
,2|Page
Employee Handbook ......ANSWER......Generally the most common
format used to communicate company policies, vision, and mission.
Job Description ......ANSWER......Defines the job in terms the
responsibilities, reporting structure, and the Skills, Knowledge, and
Abilities required to fulfill the duties of the position as identified in
the Job Analysis.
Recruiting ......ANSWER......The process of identifying and attracting
qualified job applicants.
Job Knowledge ......ANSWER......A type of question asked by an
interviewer to determine whether the applicant has the necessary
knowledge to perform the job.
Collaborative ......ANSWER......Style of conflict resolution in which
parties work together to solve the problem, and have confidence in
each other as partners.
Performance Feedback ......ANSWER......An ongoing process in which
the manager and employee have constructive conversations related to
performance.
pg. 2
, 3|Page
Kinesthetic ......ANSWER......A type of learner that learns best with a
hands on approach and explore the physical world; also called Tactile
Learners.
Autocratic ......ANSWER......A style of management in which decisions
are imposed on subordinates; also known as Theory X
management,where managers believe people dislike work and must
be told what to do.
Coaching ......ANSWER......Is used to develop employees rather than
address specific behaviors and performance.
Equal Employment Opportunity Commission ......ANSWER......EEOC
Rent Roll/Collections Report ......ANSWER......A listing of all units
showing the residents' name, rental rate, and status of collections.
Delinquency Report ......ANSWER......The report that tracks late
payments of rent, updated monthly and sent to owner in the reports.
Budget Variance ......ANSWER......Is a difference in the amount forecast
for an account in a budget, and the actual amount spent or earned in
the account.
pg. 3
Accredited Residential Manager - ARM IREM
Certification EXAM | {LATEST 2026/ 2027 UPDATE}
COMPLETE ACTUAL AND AUTHENTIC EXAM |
BRAND NEW!
Emotional Intelligence ......ANSWER......The ability to monitor one's
own and others' feelings and emotions, to discriminate among them
and to use to use this information to guides one's thinking and
actions.
Job Analysis ......ANSWER......Is the process of identifying essential
Skills, Knowledge, and Abilities required to perform a job; Forms the
basis of all subsequent human resources activity.
Behavioral ......ANSWER......A type of question asked by an interviewer
to determine a persons disposition based on previous behavior in
particular situations.
Orientation ......ANSWER......Is the process of informing new employees
what is expected of them on the job as well as making them feel
welcome and comfortable.
Avoiding/Avoidance ......ANSWER......Is a style of conflict resolution in
which a person withdraws from the issue and/or side-steps the
conflict.
pg. 1
,2|Page
Employee Handbook ......ANSWER......Generally the most common
format used to communicate company policies, vision, and mission.
Job Description ......ANSWER......Defines the job in terms the
responsibilities, reporting structure, and the Skills, Knowledge, and
Abilities required to fulfill the duties of the position as identified in
the Job Analysis.
Recruiting ......ANSWER......The process of identifying and attracting
qualified job applicants.
Job Knowledge ......ANSWER......A type of question asked by an
interviewer to determine whether the applicant has the necessary
knowledge to perform the job.
Collaborative ......ANSWER......Style of conflict resolution in which
parties work together to solve the problem, and have confidence in
each other as partners.
Performance Feedback ......ANSWER......An ongoing process in which
the manager and employee have constructive conversations related to
performance.
pg. 2
, 3|Page
Kinesthetic ......ANSWER......A type of learner that learns best with a
hands on approach and explore the physical world; also called Tactile
Learners.
Autocratic ......ANSWER......A style of management in which decisions
are imposed on subordinates; also known as Theory X
management,where managers believe people dislike work and must
be told what to do.
Coaching ......ANSWER......Is used to develop employees rather than
address specific behaviors and performance.
Equal Employment Opportunity Commission ......ANSWER......EEOC
Rent Roll/Collections Report ......ANSWER......A listing of all units
showing the residents' name, rental rate, and status of collections.
Delinquency Report ......ANSWER......The report that tracks late
payments of rent, updated monthly and sent to owner in the reports.
Budget Variance ......ANSWER......Is a difference in the amount forecast
for an account in a budget, and the actual amount spent or earned in
the account.
pg. 3
