SMART SERVE EXAM PRACTICE — 2026 — 128
ACTUAL VERIFIED QUESTIONS WITH
ACCURATE CORRECT ANSWERS GRADED A+
T / F: The Government of Canada issues licences for the sale and service of alcohol in
Ontario. - answer-F: The AGCO issues licences for the sale, service and delivery of
alcohol and is responsible for regulating the alcohol, gaming and horse racing sectors
and cannabis retail in accordance with the principles of honesty and integrity, and in the
public interest. In doing so, the AGCO administers the Liquor Licence and Control Act,
2019, the Gaming Control Act, 1992, and the Horse Racing Licence Act, 2015 and the
Cannabis Licence Act, 2018. The AGCO also administers the charity lottery licensing
Order-in-Council 1413/08.
T/F: The minimum age for someone to sell, serve, handle or deliver alcohol in Ontario is
18. - answer-T: The minimum age for someone to sell, serve, handle or deliver alcohol in
Ontario is 18. They must also be Smart Serve certified.
T/F: You could be held civilly and/or criminally liable if you serve too much alcohol to a
customer. - answer-T: The Liquor Licence and Control Act, 2019 (LLCA) is legislation that
outlines the laws and regulations affecting the sale, service and delivery of alcohol in
Ontario. This includes that a licensee cannot permit intoxication, and cannot sell or
serve someone who is or appears to be intoxicated.
T/F: After an intoxicated customer has left your establishment, you are no longer liable
for him or her. - answer-F: Your liability does not end when the customer leaves. If you
have served a customer to the point of intoxication, you are liable for them until they are
sober again.
T/F: Drinking coffee will help a person who is intoxicated sober up faster - answer-F:
Drinking coffee, water or eating food will not help someone sober up faster. Once
alcohol has been absorbed by the body and moves into the bloodstream, only time will
help.
,T/F: An 8 ounce glass of beer is equal to an 8 ounce glass of wine. - answer-F: There are
big differences in the alcohol content found in beer, wine, and spirits. This program will
introduce a benchmark called a "Standard Drink" to help you estimate the amount of
alcohol each customer has consumed.
T/F: You can refuse the sale of alcohol to any customer even if they produce a valid I.D. -
answer-T: It is your legal obligation to refuse the sale of alcohol to anyone if you have
reason to believe he/she is intoxicated and/or you suspect they may be purchasing
alcohol for an underage person.
T/F: A customer can show identification without a photo to prove they are age 19 or
older. - answer-F: A valid I.D. is one that is issued by the government and must include a
person's photograph and date of birth.
T/F: If an intoxicated customer arrives at your establishment, you should not let them in.
- answer-T: You cannot allow an intoxicated customer to enter or remain on the
premises of a licensed establishment.
T/F: On average, the body can metabolize approximately 2 standard drinks in one hour. -
answer-F: On average, the body can metabolize approximately 1 standard drink per
hour.
T/F: Alcohol is a stimulant that speeds up the central nervous system. - answer-F:
Alcohol is a depressant that slows down the central nervous system and impacts how a
person thinks, acts and moves.
T/F: Once alcohol gets into the bloodstream it will be carried throughout the body, into
tissues and organs (e.g. the brain). - answer-T: Alcohol begins to move through the
stomach, intestines, and into the bloodstream, even as the first drink is being
consumed. Every heartbeat then carries it throughout the body, into tissues and organs.
T/F: The amount of alcohol in the bloodstream is called Blood Alcohol Concentration
(BAC). - answer-T: Blood Alcohol Concentration is measured by the amount of alcohol
(milligrams) found in 100 millilitres of blood and is shown in grams per 100mL.
, T/F: The body uses chemicals in the liver to break down (metabolize) the alcohol so that
it can be eliminated from the body. - answer-T: The body uses chemicals in the liver to
break down (metabolize) the alcohol so that it can be eliminated from the body.
T/F: Approximately 60% of the alcoholic content will be slowly eliminated from the
bloodstream. The remaining 40% will be eliminated through a person's breath, sweat,
and urine. - answer-F: Approximately 90% of the alcoholic content will be slowly
eliminated from the bloodstream. The remaining 10% will be eliminated through a
person's breath, sweat, and urine.
How many ounces would it take for spirits containing 30% alcohol to equal a Standard
Drink? - answer-A serving of 2 ounces with 30% alcohol will equal one Standard Drink.
(60 ÷ 30 = 2).
1.5 ounces (43 mL) with 40% alcohol is one Standard Drink of: - answer-SPIRITS
5 ounces (142 mL) with 12% alcohol is one Standard Drink of: - answer-WINE (I got this
one wrong be careful)
12 ounces (341 mL) with 5% alcohol is one Standard Drink of: - answer-BEER
What is the formula for calculating a Standard Drink? - answer-The formula for
calculating a Standard Drink is: 60 ÷ alcohol percentage = amount (in ounces).
How many Standard Drinks are there in 3 ounces of spirits with 40% alcohol? - answer-2
Standard Drinks (3 ounces ÷ 1.5 ounces = 2 Standard Drinks).
Sheila weighs 125 pounds and has consumed 3 Standard Drinks in 2 hours. Can you
estimate her BAC level? - answer-Sheila has a BAC level of 0.08 (g/100mL) and is likely
showing signs of intoxication.
ACTUAL VERIFIED QUESTIONS WITH
ACCURATE CORRECT ANSWERS GRADED A+
T / F: The Government of Canada issues licences for the sale and service of alcohol in
Ontario. - answer-F: The AGCO issues licences for the sale, service and delivery of
alcohol and is responsible for regulating the alcohol, gaming and horse racing sectors
and cannabis retail in accordance with the principles of honesty and integrity, and in the
public interest. In doing so, the AGCO administers the Liquor Licence and Control Act,
2019, the Gaming Control Act, 1992, and the Horse Racing Licence Act, 2015 and the
Cannabis Licence Act, 2018. The AGCO also administers the charity lottery licensing
Order-in-Council 1413/08.
T/F: The minimum age for someone to sell, serve, handle or deliver alcohol in Ontario is
18. - answer-T: The minimum age for someone to sell, serve, handle or deliver alcohol in
Ontario is 18. They must also be Smart Serve certified.
T/F: You could be held civilly and/or criminally liable if you serve too much alcohol to a
customer. - answer-T: The Liquor Licence and Control Act, 2019 (LLCA) is legislation that
outlines the laws and regulations affecting the sale, service and delivery of alcohol in
Ontario. This includes that a licensee cannot permit intoxication, and cannot sell or
serve someone who is or appears to be intoxicated.
T/F: After an intoxicated customer has left your establishment, you are no longer liable
for him or her. - answer-F: Your liability does not end when the customer leaves. If you
have served a customer to the point of intoxication, you are liable for them until they are
sober again.
T/F: Drinking coffee will help a person who is intoxicated sober up faster - answer-F:
Drinking coffee, water or eating food will not help someone sober up faster. Once
alcohol has been absorbed by the body and moves into the bloodstream, only time will
help.
,T/F: An 8 ounce glass of beer is equal to an 8 ounce glass of wine. - answer-F: There are
big differences in the alcohol content found in beer, wine, and spirits. This program will
introduce a benchmark called a "Standard Drink" to help you estimate the amount of
alcohol each customer has consumed.
T/F: You can refuse the sale of alcohol to any customer even if they produce a valid I.D. -
answer-T: It is your legal obligation to refuse the sale of alcohol to anyone if you have
reason to believe he/she is intoxicated and/or you suspect they may be purchasing
alcohol for an underage person.
T/F: A customer can show identification without a photo to prove they are age 19 or
older. - answer-F: A valid I.D. is one that is issued by the government and must include a
person's photograph and date of birth.
T/F: If an intoxicated customer arrives at your establishment, you should not let them in.
- answer-T: You cannot allow an intoxicated customer to enter or remain on the
premises of a licensed establishment.
T/F: On average, the body can metabolize approximately 2 standard drinks in one hour. -
answer-F: On average, the body can metabolize approximately 1 standard drink per
hour.
T/F: Alcohol is a stimulant that speeds up the central nervous system. - answer-F:
Alcohol is a depressant that slows down the central nervous system and impacts how a
person thinks, acts and moves.
T/F: Once alcohol gets into the bloodstream it will be carried throughout the body, into
tissues and organs (e.g. the brain). - answer-T: Alcohol begins to move through the
stomach, intestines, and into the bloodstream, even as the first drink is being
consumed. Every heartbeat then carries it throughout the body, into tissues and organs.
T/F: The amount of alcohol in the bloodstream is called Blood Alcohol Concentration
(BAC). - answer-T: Blood Alcohol Concentration is measured by the amount of alcohol
(milligrams) found in 100 millilitres of blood and is shown in grams per 100mL.
, T/F: The body uses chemicals in the liver to break down (metabolize) the alcohol so that
it can be eliminated from the body. - answer-T: The body uses chemicals in the liver to
break down (metabolize) the alcohol so that it can be eliminated from the body.
T/F: Approximately 60% of the alcoholic content will be slowly eliminated from the
bloodstream. The remaining 40% will be eliminated through a person's breath, sweat,
and urine. - answer-F: Approximately 90% of the alcoholic content will be slowly
eliminated from the bloodstream. The remaining 10% will be eliminated through a
person's breath, sweat, and urine.
How many ounces would it take for spirits containing 30% alcohol to equal a Standard
Drink? - answer-A serving of 2 ounces with 30% alcohol will equal one Standard Drink.
(60 ÷ 30 = 2).
1.5 ounces (43 mL) with 40% alcohol is one Standard Drink of: - answer-SPIRITS
5 ounces (142 mL) with 12% alcohol is one Standard Drink of: - answer-WINE (I got this
one wrong be careful)
12 ounces (341 mL) with 5% alcohol is one Standard Drink of: - answer-BEER
What is the formula for calculating a Standard Drink? - answer-The formula for
calculating a Standard Drink is: 60 ÷ alcohol percentage = amount (in ounces).
How many Standard Drinks are there in 3 ounces of spirits with 40% alcohol? - answer-2
Standard Drinks (3 ounces ÷ 1.5 ounces = 2 Standard Drinks).
Sheila weighs 125 pounds and has consumed 3 Standard Drinks in 2 hours. Can you
estimate her BAC level? - answer-Sheila has a BAC level of 0.08 (g/100mL) and is likely
showing signs of intoxication.
