Operationalizing Machine Learning and
Generative AI Solutions
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, 1.Case Study
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Background
Fabrikam Inc. is a mid-sized healthcare analytics company that provides population health dashboards
and predictive insights to regional hospital systems across the United States. Fabrikam Inc. customers
rely on near real time analytics to monitor patient flow, staffing needs, and readmission risks. They use
multiple traditional forecasting machine learning models for predictions. Fabrikam Inc. has an established
Microsoft Azure footprint. The company uses Jupyter Notebooks that run on a local server as the primary
development environment. The data science team is experiencing scalability, asset management and
code management issues with the current development platform. Fabrikam Inc. plans to migrate to a
cloud-based development environment to mitigate the issues.
Additionally, the company plans to implement a Retrieval-Augmented Generation (RAG)-based chat
application for client support.
Leadership requires the application to be developed and deployed with a low operational risk.
Current Environment
Fabrikam Inc. operates a single Azure subscription that has the following components:
Azure Data Lake Storage Gen2 that contains de-identified clinical and operational datasets
Azure AI Search indexing curated analytical documents and reference materials
A small set of Python-based training scripts maintained by data scientists Azure OpenAI Service with
deployed foundational models
A Microsoft Foundry resource for building a RAG-based solution
Evaluation data has manually defined expected responses.
The current challenges faced by the data science team include the following:
Model training jobs are run manually from notebooks.
Experiment tracking is inconsistent
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