OPMA 3306 FINAL EXAM QUESTIONS
AND ANSWERS
Workforce level - Correct Answers -Number of workers needed in a period
Sustainability - Correct Answers -The ability to meet current resources needs without
compromising the ability of future generations to meet their needs
Tripe bottle line - Correct Answers -Evaluating the firm against social, economic, and
environmental criteria.
Operations and supply chain strategy - Correct Answers -The setting of broad policies
and plans that will guide the use of resources needed by the firm to implement its
corporate strategy.
Operations effectiveness - Correct Answers -Performing activities in a manner that best
implements strategic priorities at minimum cost.
Straddling - Correct Answers -When a firm seeks to match what a competitor is doing
by adding new futures, services, or technologies to existing activities.
Order winners - Correct Answers -One or more specific marketing oriented dimensions
that clearly differentiate a product from competitors products.
order qualifiers - Correct Answers -dimensions used to screen a product or service as
candidate for purchase.
activity system maps - Correct Answers -diagrams that show how a company's strategy
is delivered through a set of supporting activities.
Supply Chain Risk - Correct Answers -The likelihood of disruption that would impact the
ability of a company to continuously supply products or services.
Productivity - Correct Answers -a measure of how well resources are used:
Productivity = outputs/inputs
A strategy that is designed to meet current needs without compromising the ability of
future generations to meet their needs - Correct Answers -Sustainable
The three criteria included in a tripe bottom line - Correct Answers -Social, economic,
environmental
, The seven operations and supply chain competitive dimensions - Correct Answers --
cost
quality
-delivery speed
-delivery reliability
-coping with changes in demand
-flexibility and speed of new product introduction
-other product-specific criteria
it is probably most difficult to compete on this major competitive dimension - Correct
Answers -Cost
This occurs when a company seeks to match what a competitor is doing by while
maintaining its existing competitive position. - Correct Answers -Straddling
A criterion that differentiates the products of services of one firm from those of another -
Correct Answers -order winner
a screening showing the activities that support a company's strategy - Correct Answers
-order-qualifier
A measure calculated by taking the ratio of output to input - Correct Answers -
Productivity
Strategic forecasts - Correct Answers -Medium and long term forecast used to make
decisions related to strategy and estimating aggregate demand.
Tactical forecast - Correct Answers -Short-term forecast used as input for making day-
to-day decisions related to meeting demand.
Time series analysis - Correct Answers -a type of forecast in which data relating to past
demand are used to predict the future demand.
Moving average - Correct Answers -a forecast based on average past demand
Weighted moving average - Correct Answers -A forecast made with past data where
more recent data are giving more significance than older data.
Exponential smoothing - Correct Answers -A time series forecasting technique in which
each increment of past demand data is decreased by (1-a)
Smoothing constant alpha (α) - Correct Answers -The parameter in the exponential
smoothing equation that controls the seed of reaction to differences between forecasts
and actual demand.
AND ANSWERS
Workforce level - Correct Answers -Number of workers needed in a period
Sustainability - Correct Answers -The ability to meet current resources needs without
compromising the ability of future generations to meet their needs
Tripe bottle line - Correct Answers -Evaluating the firm against social, economic, and
environmental criteria.
Operations and supply chain strategy - Correct Answers -The setting of broad policies
and plans that will guide the use of resources needed by the firm to implement its
corporate strategy.
Operations effectiveness - Correct Answers -Performing activities in a manner that best
implements strategic priorities at minimum cost.
Straddling - Correct Answers -When a firm seeks to match what a competitor is doing
by adding new futures, services, or technologies to existing activities.
Order winners - Correct Answers -One or more specific marketing oriented dimensions
that clearly differentiate a product from competitors products.
order qualifiers - Correct Answers -dimensions used to screen a product or service as
candidate for purchase.
activity system maps - Correct Answers -diagrams that show how a company's strategy
is delivered through a set of supporting activities.
Supply Chain Risk - Correct Answers -The likelihood of disruption that would impact the
ability of a company to continuously supply products or services.
Productivity - Correct Answers -a measure of how well resources are used:
Productivity = outputs/inputs
A strategy that is designed to meet current needs without compromising the ability of
future generations to meet their needs - Correct Answers -Sustainable
The three criteria included in a tripe bottom line - Correct Answers -Social, economic,
environmental
, The seven operations and supply chain competitive dimensions - Correct Answers --
cost
quality
-delivery speed
-delivery reliability
-coping with changes in demand
-flexibility and speed of new product introduction
-other product-specific criteria
it is probably most difficult to compete on this major competitive dimension - Correct
Answers -Cost
This occurs when a company seeks to match what a competitor is doing by while
maintaining its existing competitive position. - Correct Answers -Straddling
A criterion that differentiates the products of services of one firm from those of another -
Correct Answers -order winner
a screening showing the activities that support a company's strategy - Correct Answers
-order-qualifier
A measure calculated by taking the ratio of output to input - Correct Answers -
Productivity
Strategic forecasts - Correct Answers -Medium and long term forecast used to make
decisions related to strategy and estimating aggregate demand.
Tactical forecast - Correct Answers -Short-term forecast used as input for making day-
to-day decisions related to meeting demand.
Time series analysis - Correct Answers -a type of forecast in which data relating to past
demand are used to predict the future demand.
Moving average - Correct Answers -a forecast based on average past demand
Weighted moving average - Correct Answers -A forecast made with past data where
more recent data are giving more significance than older data.
Exponential smoothing - Correct Answers -A time series forecasting technique in which
each increment of past demand data is decreased by (1-a)
Smoothing constant alpha (α) - Correct Answers -The parameter in the exponential
smoothing equation that controls the seed of reaction to differences between forecasts
and actual demand.
