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1. What is social media marketing?
A) The process of creating paid advertisements only
B) The process of creating content for different social media
platforms to drive engagement and promote a business or
product
C) The process of managing a company's website content
D) The process of sending mass emails to customers
Correct Answer: B
Rationale: Social media marketing is the process of creating
content for different social media platforms in order to drive
engagement and promote a business or product . It encompasses
organic content, paid advertising, community management, and
analytics.
2. Which of the following are core pillars of social media
marketing? (Select all that apply.)
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,A) Strategy
B) Paid social media
C) Human resources management
D) Analytics and reporting
E) Supply chain logistics
F) Listening and engagement
Correct Answers: A, B, D, F
Rationale: The five core pillars of social media marketing are:
Strategy (planning), Planning and publishing (content
management), Paid social media (advertising), Analytics and
reporting (measurement), and Listening and engagement
(community management) . Human resources and supply chain
logistics are not components of social media marketing.
3. What are the key activities social media marketers
undertake across their chosen social platforms? (Choose
TWO.)
A) Create new social apps
B) Connect and build relationships
C) Encourage and participate in interactions
D) Make changes to the marketing budget
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,Correct Answers: B, C
Rationale: Social media marketers are primarily responsible for
connecting with audiences to build relationships and encouraging
participation in interactions across their chosen platforms .
Creating new apps is a development function, not a marketing
activity. Budget changes are typically management-level
decisions.
4. What are the benefits of social media marketing? (Select all
that apply.)
A) Builds stronger relationships with existing customers
B) Improves brand awareness
C) Drives traffic to a company's website
D) Guarantees immediate profit increase
Correct Answers: A, B, C
Rationale: Social media marketing builds stronger customer
relationships, improves brand awareness, and drives website
traffic . However, it does not guarantee immediate profit
increase; results require time, strategy, and consistent effort.
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, 5. True or False: Marketing and advertising are the same
thing.
A) True
B) False
Correct Answer: B (False)
Rationale: Marketing and advertising are not the same thing.
Marketing is the broader process of communicating a company's
value to the customer, while advertising is one component of
marketing that involves paid promotion .
6. What is the definition of digital marketing?
A) Using only email to reach customers
B) The use of new media or digital technology to achieve
business goals
C) Creating television commercials
D) Distributing print brochures
Correct Answer: B
Rationale: Digital marketing is defined as the use of new media
or digital technology to achieve business goals . It encompasses
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