ANSWERS
Quality Improvement (QI) - answer☑️✔️..An approach focused on improving systems and
processes rather than blaming individuals to improve patient outcomes and safety.
Primary goal of QI - answer☑️✔️..Improve patient care by redesigning systems rather than
fixing people.
Most healthcare problems are caused by - answer☑️✔️..System problems, not "bad nurses."
QI mindset - answer☑️✔️..Well-intentioned clinicians working in poorly designed systems.
Missed nursing care - answer☑️✔️..Care that is delayed, incomplete, or omitted due to system
barriers.
Call light delays affect - answer☑️✔️..Increased falls, patient dissatisfaction, and decreased
safety.
People problem vs system problem - answer☑️✔️..QI focuses on system issues rather than
individual blame.
Three core QI questions - answer☑️✔️..Aim, Measure, Change.
Aim (QI) - answer☑️✔️..A clear statement of what you want to improve.
Measure (QI) - answer☑️✔️..Data used to determine whether the change led to improvement.
, Change (QI) - answer☑️✔️..A small test or intervention designed to improve outcomes.
Purpose of small tests - answer☑️✔️..Safer than large changes and allow learning with
minimal risk.
Best first QI change - answer☑️✔️..Test a small, low-risk idea for a short time.
Example of a good first QI test - answer☑️✔️..Testing call-light indicators on mobile
workstations for one shift.
PDSA thinking - answer☑️✔️..Plan, Do, Study, Act cycle for testing changes.
Adopt (QI) - answer☑️✔️..Implement the change as-is when it works.
Adapt (QI) - answer☑️✔️..Modify the change to improve results.
Abandon (QI) - answer☑️✔️..Stop the change if it doesn't work.
Improvement work is - answer☑️✔️..Ongoing, messy, imperfect, and iterative.
Learning from failure - answer☑️✔️..In QI, failure is discovery and learning, not error.
QI applies to - answer☑️✔️..Call lights, medication safety, handoffs, fall prevention, discharge
education.
Every nurse's role in QI - answer☑️✔️..All nurses participate in QI formally or informally.