PGA PGM 3.0 LEVEL 3 TEST EXAM 2026
STUDY GUIDE COMPLETE GOLF
MANAGEMENT PRINCIPLES AND PRACTICE
QUESTIONS
◉ Resource allocation to avoid overwhelming performer. Answer:
Make them aware of available resources.
◉ Manager's action for performer's difficulty recognizing task.
Answer: Take a specific direction.
◉ Result of routine task assignment. Answer: Reinforced the desired
outcome.
◉ GM's use of significant work in directing merchandiser. Answer:
Explain feedback and consequences.
◉ Manager's communication for ensuring success. Answer:
Feedback is clear.
◉ Guidelines for manager using supporting strategy. Answer:
Capable and motivated.
,◉ Guideline for convincing strategy with resistant employee.
Answer: Help overcome resistance and provide resources.
◉ Head pro's strategy when requested solutions by assistant.
Answer: Supporting.
◉ Strategy for experienced but unwilling employees. Answer:
Involving.
◉ Action to increase chances of finding satisfying solution. Answer:
Address the problem early.
◉ Importance of stating problem in relation to expectations.
Answer: To avoid blame during joint problem solving.
◉ Appropriate manager behavior during termination. Answer:
Considerate, clear, decisive.
◉ F&B's use of internal control for smooth operation. Answer:
Measure, evaluate, act.
◉ Food cost control definition. Answer: Management and
procedures to regulate costs.
, ◉ Most important consideration for forecasting staff. Answer:
Provide service with minimal payroll.
◉ Condition enhancing benefits of mental practice. Answer:
Cognitive hypothesis.
◉ Effective means to help beginner use motor imagery. Answer:
Combine with physical performance.
◉ Optimization of performance with mental and physical practice.
Answer: Recall past shots, execute prior memory.
◉ Conditions leading to greater learning transfer. Answer:
Same/similar conditions.
◉ Recommended approach to optimize learning transfer of golf skill.
Answer: Transfer skill at similar level in transfer learning.
◉ Two major ways to structure swing change movements. Answer:
Skills practice and transfer practice.
◉ Coach's action when student gets mad at swing change. Answer:
Accept blame, remind them they agreed to it.
STUDY GUIDE COMPLETE GOLF
MANAGEMENT PRINCIPLES AND PRACTICE
QUESTIONS
◉ Resource allocation to avoid overwhelming performer. Answer:
Make them aware of available resources.
◉ Manager's action for performer's difficulty recognizing task.
Answer: Take a specific direction.
◉ Result of routine task assignment. Answer: Reinforced the desired
outcome.
◉ GM's use of significant work in directing merchandiser. Answer:
Explain feedback and consequences.
◉ Manager's communication for ensuring success. Answer:
Feedback is clear.
◉ Guidelines for manager using supporting strategy. Answer:
Capable and motivated.
,◉ Guideline for convincing strategy with resistant employee.
Answer: Help overcome resistance and provide resources.
◉ Head pro's strategy when requested solutions by assistant.
Answer: Supporting.
◉ Strategy for experienced but unwilling employees. Answer:
Involving.
◉ Action to increase chances of finding satisfying solution. Answer:
Address the problem early.
◉ Importance of stating problem in relation to expectations.
Answer: To avoid blame during joint problem solving.
◉ Appropriate manager behavior during termination. Answer:
Considerate, clear, decisive.
◉ F&B's use of internal control for smooth operation. Answer:
Measure, evaluate, act.
◉ Food cost control definition. Answer: Management and
procedures to regulate costs.
, ◉ Most important consideration for forecasting staff. Answer:
Provide service with minimal payroll.
◉ Condition enhancing benefits of mental practice. Answer:
Cognitive hypothesis.
◉ Effective means to help beginner use motor imagery. Answer:
Combine with physical performance.
◉ Optimization of performance with mental and physical practice.
Answer: Recall past shots, execute prior memory.
◉ Conditions leading to greater learning transfer. Answer:
Same/similar conditions.
◉ Recommended approach to optimize learning transfer of golf skill.
Answer: Transfer skill at similar level in transfer learning.
◉ Two major ways to structure swing change movements. Answer:
Skills practice and transfer practice.
◉ Coach's action when student gets mad at swing change. Answer:
Accept blame, remind them they agreed to it.
