NAHQ CPHQ Exam Actual Questions and
Correct Detailed Answers (Verified Answers)
Already Graded A+
True
The governing body is responsible for setting policy, financial and strategic
direction, quality of care, and setting goals and objectives
A. True
B. False
False
The governing body is responsible for implementing strategies and collecting
measurements of quality indicators.
A. True
B. False
d. 80%
According to TJC (2012), how many serious medical errors involved
miscommunication between caregivers when patients are transferred or handed-
off?
a. 67%
,b. 25%
c. 32%
d. 80%
True
Observation and documentation of interpersonal and communication skills is an
example of an FPPE.
A. True
B. False
True
An example of criteria that might be tracked for OPPE is morbidity and mortality
data
A. True
B. False
True
Examples of data for physician profiles include data representing major service
lines, patient safety issues, and outpatient information
A. True
B. False
,b. Be a visible participant in the process
A CQO has the responsibility for education and implementation of a quality
improvement process. To affect cultural change, the CQO must:
a. Receive quarterly reports
b. Be a visible participant in the process
c. Believe the costs are justified by the benefits
d. Limit training to managers and supervisors
a. Meet all regulatory requirements
When a healthcare org is contracting with an outside provider for services, the
subcontractor must:
a. Meet all regulatory requirements
b. Provide a representative to the Quality Council
c. Have an active risk management program
d. Have a competitively priced service
a. Purpose of the request
A healthcare quality professional is developing a policy regarding access to
physician quality files. In addition to the date and name of the person requesting
the information, which of the following should be included in the policy?
, a. Purpose of the request
b. Permission from the applicable physician
c. Approval from the department chair
d. Approval from legal counsel
b. Assess practitioner competency
Physician profiles should be reviewed at the time of reappointment to:
a. Review the number of complaints
b. Assess practitioner competency
c. Compare the practitioner to their peers
d. Facilitate reappointment approval
a. Setting goals and objectives
Which of the following is the first step in the strategic planning process?
a. Setting goals and objectives
b. Defining organizational structure
c. Establishing and controlling a budget
d. Determining productivity indicators
Correct Detailed Answers (Verified Answers)
Already Graded A+
True
The governing body is responsible for setting policy, financial and strategic
direction, quality of care, and setting goals and objectives
A. True
B. False
False
The governing body is responsible for implementing strategies and collecting
measurements of quality indicators.
A. True
B. False
d. 80%
According to TJC (2012), how many serious medical errors involved
miscommunication between caregivers when patients are transferred or handed-
off?
a. 67%
,b. 25%
c. 32%
d. 80%
True
Observation and documentation of interpersonal and communication skills is an
example of an FPPE.
A. True
B. False
True
An example of criteria that might be tracked for OPPE is morbidity and mortality
data
A. True
B. False
True
Examples of data for physician profiles include data representing major service
lines, patient safety issues, and outpatient information
A. True
B. False
,b. Be a visible participant in the process
A CQO has the responsibility for education and implementation of a quality
improvement process. To affect cultural change, the CQO must:
a. Receive quarterly reports
b. Be a visible participant in the process
c. Believe the costs are justified by the benefits
d. Limit training to managers and supervisors
a. Meet all regulatory requirements
When a healthcare org is contracting with an outside provider for services, the
subcontractor must:
a. Meet all regulatory requirements
b. Provide a representative to the Quality Council
c. Have an active risk management program
d. Have a competitively priced service
a. Purpose of the request
A healthcare quality professional is developing a policy regarding access to
physician quality files. In addition to the date and name of the person requesting
the information, which of the following should be included in the policy?
, a. Purpose of the request
b. Permission from the applicable physician
c. Approval from the department chair
d. Approval from legal counsel
b. Assess practitioner competency
Physician profiles should be reviewed at the time of reappointment to:
a. Review the number of complaints
b. Assess practitioner competency
c. Compare the practitioner to their peers
d. Facilitate reappointment approval
a. Setting goals and objectives
Which of the following is the first step in the strategic planning process?
a. Setting goals and objectives
b. Defining organizational structure
c. Establishing and controlling a budget
d. Determining productivity indicators
