PA PERSONAL CARE HOME (PCH) ADMINISTRATOR EXAMINATION ACTUAL EXAM COMPLETE QUESTIONS AND VERIFIED SOLUTIONS LATEST UPDATE THIS YEAR

PA PERSONAL CARE HOME (PCH)
ADMINISTRATOR EXAMINATION ACTUAL
EXAM COMPLETE QUESTIONS AND
VERIFIED SOLUTIONS LATEST UPDATE
THIS YEAR


✅ PA Personal Care Home Administrator Exam – FULL
COVERAGE
The Pennsylvania Personal Care Home (PCH)
Administrator Exam assesses competency in managing,
operating, and ensuring regulatory compliance of personal
care homes. The exam aligns with 55 Pa. Code Chapter
2600 regulations and evaluates knowledge across
administrative, clinical, legal, and operational domains.
1. Regulatory Compliance & Legal Responsibilities
 Pennsylvania Department of Human Services (DHS)
regulations (Chapter 2600)
 Licensing requirements and inspections
 Resident rights and grievance procedures
 Incident reporting and documentation requirements
 Confidentiality and HIPAA compliance
 Neglect, abuse, and exploitation laws

,  Administrator responsibilities and accountability
2. Resident Care & Services
 Assessment and support plan development
 Activities of Daily Living (ADLs) and Instrumental
ADLs
 Medication administration and management
 Behavioral health and dementia care
 Nutrition, hydration, and dietary needs
 Infection prevention and control
 End-of-life and hospice coordination
3. Staffing & Human Resource Management
 Hiring, orientation, and training requirements
 Staff supervision and performance evaluation
 Staffing ratios and scheduling
 Staff competency requirements
 Conflict resolution and disciplinary actions
 Mandatory reporting responsibilities
4. Health & Safety Standards
 Emergency preparedness and disaster planning
 Fire safety and evacuation procedures

,  Environmental safety and sanitation
 Infection control protocols
 Incident and accident prevention
5. Administration & Operations
 Policies and procedures development
 Financial management and budgeting
 Recordkeeping and documentation systems
 Quality assurance and improvement programs
 Communication with families and stakeholders
6. Ethical & Professional Standards
 Ethical decision-making
 Cultural competency
 Resident-centered care approaches
 Professional boundaries




1.
A resident reports that staff frequently enter their room
without knocking, causing distress and anxiety about

, privacy violations. What should the administrator
prioritize immediately?
A. Staff disciplinary suspension
B. Reinforcement of resident rights training
C. Installation of surveillance cameras
D. Ignoring unless complaint is repeated
Answer: B
Rationale: Resident privacy is a core right under
regulations; immediate staff education ensures compliance
and prevention.


2.
A newly admitted resident has difficulty bathing and
dressing independently. What is the administrator’s first
required action?
A. Assign staff without documentation
B. Develop an assessment and support plan
C. Wait for physician orders
D. Delegate care to family
Answer: B
Rationale: Regulations require assessment and
individualized support plans upon admission.