RAM EXPERT TRUCK FOUNDATIONS PT
ACTUAL EXAM PAPER 2026 QUESTIONS
WITH ANSWERS GRADED A+
◍ Overloading a vehicle by just 25 percent cuts its life expectancy by
_________..
Answer: 50 percent
◍ What's one of the major benefits of using the Job Rating worksheet with
every RAM customer who plans to haul or tow?.
Answer: Eliminates the guesswork about recommending the right vehicle
◍ For a customer who frequently takes their Ram truck to tow a travel trailer,
which feature is especially important to teach during delivery?.
Answer: Rear Back-Up Camera with Dynamic Grid Lines
◍ Approximately what percent of all chassis cab are enhanced by a
platform/utility, dump body or service body upfit?.
Answer: 81%
◍ On the Job Rating worksheet, what information is found in the "Move"
section?.
Answer: Engine, transmission and axle ratio
◍ In what way can you best ensure that the vehicle is delivered as promised?.
Answer: Play an active role in quality assurance of the delivery.
◍ In the 1-2-5-12 Rule, what does the "5" refer to?.
Answer: You must use a weight-distributing hitch with conventional trailers
with a GTW of 5,000 lb or more or a tongue weight of 500 lb or more.
◍ A trailer with a Gross Trailer Weight Rating (GTWR) UP TO ________ is
considered a light - duty trailer..
, Answer: 7,500 lb
◍ Which of the following is NOT a benefit of job rating a customer's Ram
vehicle?.
Answer: Increases warranty claims
◍ The three most common upfit body types are _______________..
Answer: Service, Flatbed/platform, and dump.
◍ What's the best source for GCWR information on vehicles equipped with
optional engines?.
Answer: Ram Towing and Payload Charts
◍ Which of the following tow vehicle's weight values can change depending
on circumstances?.
Answer: Gross Vehicle Weight (GVW)
◍ WHAT STYLE OF DIFFERENTIAL DOES NOT VARY THE AMOUNT
OF TORQUE SENT TO THE WHEEL?.
Answer: OPEN
◍ Which EV-specific feature should you always cover with EV customers
during delivery?.
Answer: white noise back-up alarm
◍ What's one of the major benefits of using the Job Rating worksheet with
every Ram customer who plans to haul or tow?.
Answer: Eliminates the guesswork about recommending the right vehicle.
◍ The iShowroom new vehicle delivery process consists of three phases:
__________, Delivery and customer Follow-up..
Answer: Vehicle Walkaround
◍ Which best practice from premium service industries is defined as "Make
everything all about the customer. Build loyalty to you and your brand by
finding ways to make their life easier.".
Answer: Develop a customer-centric way of thinking
◍ The total weight supported by a given axle assembly, including weight of a
ACTUAL EXAM PAPER 2026 QUESTIONS
WITH ANSWERS GRADED A+
◍ Overloading a vehicle by just 25 percent cuts its life expectancy by
_________..
Answer: 50 percent
◍ What's one of the major benefits of using the Job Rating worksheet with
every RAM customer who plans to haul or tow?.
Answer: Eliminates the guesswork about recommending the right vehicle
◍ For a customer who frequently takes their Ram truck to tow a travel trailer,
which feature is especially important to teach during delivery?.
Answer: Rear Back-Up Camera with Dynamic Grid Lines
◍ Approximately what percent of all chassis cab are enhanced by a
platform/utility, dump body or service body upfit?.
Answer: 81%
◍ On the Job Rating worksheet, what information is found in the "Move"
section?.
Answer: Engine, transmission and axle ratio
◍ In what way can you best ensure that the vehicle is delivered as promised?.
Answer: Play an active role in quality assurance of the delivery.
◍ In the 1-2-5-12 Rule, what does the "5" refer to?.
Answer: You must use a weight-distributing hitch with conventional trailers
with a GTW of 5,000 lb or more or a tongue weight of 500 lb or more.
◍ A trailer with a Gross Trailer Weight Rating (GTWR) UP TO ________ is
considered a light - duty trailer..
, Answer: 7,500 lb
◍ Which of the following is NOT a benefit of job rating a customer's Ram
vehicle?.
Answer: Increases warranty claims
◍ The three most common upfit body types are _______________..
Answer: Service, Flatbed/platform, and dump.
◍ What's the best source for GCWR information on vehicles equipped with
optional engines?.
Answer: Ram Towing and Payload Charts
◍ Which of the following tow vehicle's weight values can change depending
on circumstances?.
Answer: Gross Vehicle Weight (GVW)
◍ WHAT STYLE OF DIFFERENTIAL DOES NOT VARY THE AMOUNT
OF TORQUE SENT TO THE WHEEL?.
Answer: OPEN
◍ Which EV-specific feature should you always cover with EV customers
during delivery?.
Answer: white noise back-up alarm
◍ What's one of the major benefits of using the Job Rating worksheet with
every Ram customer who plans to haul or tow?.
Answer: Eliminates the guesswork about recommending the right vehicle.
◍ The iShowroom new vehicle delivery process consists of three phases:
__________, Delivery and customer Follow-up..
Answer: Vehicle Walkaround
◍ Which best practice from premium service industries is defined as "Make
everything all about the customer. Build loyalty to you and your brand by
finding ways to make their life easier.".
Answer: Develop a customer-centric way of thinking
◍ The total weight supported by a given axle assembly, including weight of a
