Operations management - correct answer ✔✔ the development and administration of the
activities involved in transforming resources into goods and services
manufacturing - correct answer ✔✔ the activities and processes used in making tangible
products; also called production
production - correct answer ✔✔ the activities and processes used in making tangible products;
also called manufacturing
operations - correct answer ✔✔ the activities and processes used in making both tangible and
intangible products
inputs - correct answer ✔✔ the resources - such as labor, money, materials, and energy - that
are converted into outputs
outputs - correct answer ✔✔ the goods, services, and ideas that result from the conversion of
inputs
standardization - correct answer ✔✔ the making of identical interchangeable components or
products
modular design - correct answer ✔✔ the building of an item in self-contained units, or modules,
that can be combined or interchanged to create different products
customization - correct answer ✔✔ the making of products to meet a particular customer's
needs or wants
, capacity - correct answer ✔✔ the maximum load that an organizational unit can carry or
operate
fixed-position layout - correct answer ✔✔ a layout that brings all resources required to create
the product to a central location
project organization - correct answer ✔✔ a company that uses a fixed-position layout because it
is typically involved in large, complex projects such as construction or exploration
process layout - correct answer ✔✔ a layout that organizes the transformation process into
departments that group related processes
intermittent organizations - correct answer ✔✔ organizations that deal with products of less
magnitude than do project organizations; their products are not necessarily unique but possess
a significant number of differences
product layout - correct answer ✔✔ a layout requiring production to be broken down into
relatively simple tasks assigned to workers, who are usually positioned along an assembly line
continuous manufacturing organizations - correct answer ✔✔ companies that use continuously
running assembly lines, creating products with many similar characteristics
computer-assisted design (CAD) - correct answer ✔✔ the design of components, products, and
processes, on computers instead of on paper
computer-assisted manufacturing (CAM) - correct answer ✔✔ manufacturing that employs
specialized computer systems to actually guide and control the transformation processes
flexible manufacturing - correct answer ✔✔ the direction of machinery by computers to adapt
to different versions of similar operations