WGU C720 PA EXAM (Latest Updated
2026/2027) Questions & Answers | Graded A+ |
100% Assured Pass.
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Terms in this set (70)
A company that produces motors To develop a Pareto chart identifying the root
uses the following check sheet: causes of engine defects
Why would the company use this
check sheet?
To create a control chart to
measure the engine assembly
process
To create a flow chart of the engine
assembly process
To develop a suppliers, inputs,
process, outputs, customers
(SIPOC) diagram
To develop a Pareto chart
identifying the root causes of
engine defects
,Which aspect of quality is Durability
demonstrated by a vehicle that has
a useful life of 165,000 miles?
Performance
Reliability
Features
Durability
A quality improvement team is Control charts
trying to illustrate to upper Run charts
management how a process is
varying over time as measurements
are collected.
Which two statistical process
control (SPC) tools should the team
use?
Choose 2 answers
Cause-and-effect diagrams
Scatter diagrams
Histograms
Run charts
Check sheets
Pareto charts
Control charts
,The CEO of a service company Deming's 14 points
wants to change the strategy of the
company from volume sales to
high-quality products.
Which philosophy should the CEO
implement to emphasize quality
over volume?
Shewhart's variation reduction
Deming's 14 points
Ohno and Shingo's kaizen
Taguchi's loss function
, A company sells garage doors Control charts to measure the time elapsed to
through a national retailer and completion
contracts with local installers to Run charts to chart output around the 14-day
complete the installations. The central tendency
operations manager is responsible
for completing the installations in a
14-day period after the sale. The
company will be penalized
financially if it fails to achieve these
objectives. The operations
manager's daily responsibilities
include contacting installers to
expedite orders and ensure
deadlines are met.
Which two tools that should be
used to measure installer
performance?
Choose 2 answers
Control charts to measure the time
elapsed to completion
Fishbone diagram to chart the
method, material, machine, and
manpower
Gantt chart to measure how much
performance has improved
Run charts to chart output around
the 14-day central tendency
2026/2027) Questions & Answers | Graded A+ |
100% Assured Pass.
Save
Terms in this set (70)
A company that produces motors To develop a Pareto chart identifying the root
uses the following check sheet: causes of engine defects
Why would the company use this
check sheet?
To create a control chart to
measure the engine assembly
process
To create a flow chart of the engine
assembly process
To develop a suppliers, inputs,
process, outputs, customers
(SIPOC) diagram
To develop a Pareto chart
identifying the root causes of
engine defects
,Which aspect of quality is Durability
demonstrated by a vehicle that has
a useful life of 165,000 miles?
Performance
Reliability
Features
Durability
A quality improvement team is Control charts
trying to illustrate to upper Run charts
management how a process is
varying over time as measurements
are collected.
Which two statistical process
control (SPC) tools should the team
use?
Choose 2 answers
Cause-and-effect diagrams
Scatter diagrams
Histograms
Run charts
Check sheets
Pareto charts
Control charts
,The CEO of a service company Deming's 14 points
wants to change the strategy of the
company from volume sales to
high-quality products.
Which philosophy should the CEO
implement to emphasize quality
over volume?
Shewhart's variation reduction
Deming's 14 points
Ohno and Shingo's kaizen
Taguchi's loss function
, A company sells garage doors Control charts to measure the time elapsed to
through a national retailer and completion
contracts with local installers to Run charts to chart output around the 14-day
complete the installations. The central tendency
operations manager is responsible
for completing the installations in a
14-day period after the sale. The
company will be penalized
financially if it fails to achieve these
objectives. The operations
manager's daily responsibilities
include contacting installers to
expedite orders and ensure
deadlines are met.
Which two tools that should be
used to measure installer
performance?
Choose 2 answers
Control charts to measure the time
elapsed to completion
Fishbone diagram to chart the
method, material, machine, and
manpower
Gantt chart to measure how much
performance has improved
Run charts to chart output around
the 14-day central tendency
