SEP Final Exam Questions With Correct
Answers
What is Air Canada ambition? - CORRECT ANSWER✔✔-To become a top ten
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global airline in everything we do.
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What is Air Canada guiding principals? - CORRECT ANSWER✔✔-Fly every mile in
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their shoes
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What is Air Canada promise? - CORRECT ANSWER✔✔-With care & class
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What is the 4 behaviours of Air Canada wings? - CORRECT ANSWER✔✔-Safety
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first, always/Win as one Air Canada/Glowing-hearted hospitality/Fly the flag
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What is the individual responsibility of each cabin personnel employee with their
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FAM's? - CORRECT ANSWER✔✔-Maintain this publication up-to-date, Carry this
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publication at all times while on duty, Carry the Dangerous Goods Training
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certificate at all times, Be families with, and to comply with, all standards and
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procedure as defined by the company, this must be done consistently and
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without exception |
What are the incident/accident categories? - CORRECT ANSWER✔✔-Red:
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involving the loss of life, loss of an asset (e.g aircraft or building) or could result in
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|the loss of the airline's Operating certificate
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, Orange: company personnel or passenger in imminent danger. Also includes
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situations reported from an aircraft in operation that may result in a catastrophic
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or major aircraft accident.
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Yellow: Includes urgent on-board conditions where there is concern for the safety
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of the aircraft, passengers or personnel that do not require immediate assistance.
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May result in the removal of a major asset (aircraft, facility or vehicle) from
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service, injury to passengers or employees requiring medical attention or
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treatment, or incapacitating injury to a cabin crew member.
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Green: Includes safety events not requiring the declaration of an emergency but
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which, under different circumstances, may have resulted in a serious injury or
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damage or loss of company assets | | | | | |
White: Involves incident of an abnormal nature occurring in routine operations
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that do not have significant impact on the operation or deviations from SOP.
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What does In Operation mean? - CORRECT ANSWER✔✔-An aircraft is in
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operation from the time it first moves under its own power for the purpose of
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taking off from Canadian or foreign place of departure until it comes to rest at the
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|end of its flight to its first destination in Canada
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True or False: Transport Canada Inspectors have the authority to fine Air Canada
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as well as Cabin Crew members not complying with procedures/regulations. -
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CORRECT ANSWER✔✔-True |
If somebody claims to be a Transport Canada Inspector, what must you do? -
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CORRECT ANSWER✔✔-Ask for identification card - acts as RAIC
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Inform PIC that an inspector is on board.
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Answers
What is Air Canada ambition? - CORRECT ANSWER✔✔-To become a top ten
| | | | | | | | | | | |
global airline in everything we do.
| | | | |
What is Air Canada guiding principals? - CORRECT ANSWER✔✔-Fly every mile in
| | | | | | | | | | | |
their shoes
|
What is Air Canada promise? - CORRECT ANSWER✔✔-With care & class
| | | | | | | | | |
What is the 4 behaviours of Air Canada wings? - CORRECT ANSWER✔✔-Safety
| | | | | | | | | | | |
first, always/Win as one Air Canada/Glowing-hearted hospitality/Fly the flag
| | | | | | | |
What is the individual responsibility of each cabin personnel employee with their
| | | | | | | | | | | |
FAM's? - CORRECT ANSWER✔✔-Maintain this publication up-to-date, Carry this
| | | | | | | | |
publication at all times while on duty, Carry the Dangerous Goods Training
| | | | | | | | | | | |
certificate at all times, Be families with, and to comply with, all standards and
| | | | | | | | | | | | | |
procedure as defined by the company, this must be done consistently and
| | | | | | | | | | | |
without exception |
What are the incident/accident categories? - CORRECT ANSWER✔✔-Red:
| | | | | | | |
involving the loss of life, loss of an asset (e.g aircraft or building) or could result in
| | | | | | | | | | | | | | | |
|the loss of the airline's Operating certificate
| | | | | | |
, Orange: company personnel or passenger in imminent danger. Also includes
| | | | | | | | | |
situations reported from an aircraft in operation that may result in a catastrophic
| | | | | | | | | | | | |
or major aircraft accident.
| | |
Yellow: Includes urgent on-board conditions where there is concern for the safety
| | | | | | | | | | |
of the aircraft, passengers or personnel that do not require immediate assistance.
| | | | | | | | | | | |
May result in the removal of a major asset (aircraft, facility or vehicle) from
| | | | | | | | | | | | | | |
service, injury to passengers or employees requiring medical attention or
| | | | | | | | | |
treatment, or incapacitating injury to a cabin crew member.
| | | | | | | | |
Green: Includes safety events not requiring the declaration of an emergency but
| | | | | | | | | | | |
which, under different circumstances, may have resulted in a serious injury or
| | | | | | | | | | | |
damage or loss of company assets | | | | | |
White: Involves incident of an abnormal nature occurring in routine operations
| | | | | | | | | | |
that do not have significant impact on the operation or deviations from SOP.
| | | | | | | | | | | |
What does In Operation mean? - CORRECT ANSWER✔✔-An aircraft is in
| | | | | | | | | | |
operation from the time it first moves under its own power for the purpose of
| | | | | | | | | | | | | | |
taking off from Canadian or foreign place of departure until it comes to rest at the
| | | | | | | | | | | | | | |
|end of its flight to its first destination in Canada
| | | | | | | | |
True or False: Transport Canada Inspectors have the authority to fine Air Canada
| | | | | | | | | | | | |
as well as Cabin Crew members not complying with procedures/regulations. -
| | | | | | | | | | |
CORRECT ANSWER✔✔-True |
If somebody claims to be a Transport Canada Inspector, what must you do? -
| | | | | | | | | | | | | |
CORRECT ANSWER✔✔-Ask for identification card - acts as RAIC
| | | | | | | |
Inform PIC that an inspector is on board.
| | | | | | |
