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Exam (elaborations)
Zendesk Support Admin Certification / IT 330 Study Guide / 2026 Update / Score 100%
Preview 2 out of 14 pages
Master the Zendesk Support Administrator Expert certification exam with this IT 330 study guide covering 2026 requirements. Learn 78 multiple-choice questions, 105-minute time limit, 65% passing score, $350 exam fee, and 3 months recommended experience. Topics include views, macros, triggers, automations, SLA policies, user roles, organizations, groups, ticket forms, web widget configuration, and multibrand support. Essential for IT students preparing for Zendesk certification exams and mastering enterprise account configuration, business rules, and workflow optimization.
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- March 15, 2026
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- 2025/2026
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- Exam (elaborations)
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