ITM 706 Midterm || All Solved.
Enterprise Systems correct answers Integrate business processes and information from all of an
organization's functional areas.
Enable coordinated operations of business functions and provide a
central information resource for the organization.
Enterprise Resource Planning (ERP) Systems correct answers Software packages that can be
used for the core systems necessary
to support enterprise systems.
Customer relationship management (CRM) software correct answers Builds and
maintains customer-related database.
Customer self-service (CSS) software: correct answers Allows customers to
complete tasks without the help of an organization's employees.
Sales force automation (SFA) software correct answers Automates sales tasks such
as order processing and tracking.
Supply Chain Management (SCM) software: correct answers Enables the steps in
the supply chain including demand planning, inventory acquisition,
manufacturing, distributing and selling.
Product Lifecycle Management (PLM) software correct answers Manages product
data from design through manufacturing and ending in the disposal
of a product.
, Supplier Relationship Management (SRM) software correct answers Manages the interactions
with organizations that supply the goods and services to an enterprise; includes procurement and
contract management.
Application programming interface (API) correct answers is provided by the application
developer.
Enterprise application integration (EAI) correct answers combines processes, software,
standards, and hardware to link two or more systems
together, allowing them to act as one.
Business Process Management correct answers Process Iden. Process Analysis, Process redesign,
Process implementation. Process monitoring and controlling.
(+) Gate correct answers AND
(X) Gate correct answers OR
Stakeholder correct answers A person or organization with an interest in a particular place or
issue.
Elements of Architecture correct answers Documents, Models, Presentation, Enterprise Architect
Software
Enterprise Architecture correct answers Principles, Methods, Models
Types of Architecture correct answers Information, Process, Product, Application, technical
Enterprise Systems correct answers Integrate business processes and information from all of an
organization's functional areas.
Enable coordinated operations of business functions and provide a
central information resource for the organization.
Enterprise Resource Planning (ERP) Systems correct answers Software packages that can be
used for the core systems necessary
to support enterprise systems.
Customer relationship management (CRM) software correct answers Builds and
maintains customer-related database.
Customer self-service (CSS) software: correct answers Allows customers to
complete tasks without the help of an organization's employees.
Sales force automation (SFA) software correct answers Automates sales tasks such
as order processing and tracking.
Supply Chain Management (SCM) software: correct answers Enables the steps in
the supply chain including demand planning, inventory acquisition,
manufacturing, distributing and selling.
Product Lifecycle Management (PLM) software correct answers Manages product
data from design through manufacturing and ending in the disposal
of a product.
, Supplier Relationship Management (SRM) software correct answers Manages the interactions
with organizations that supply the goods and services to an enterprise; includes procurement and
contract management.
Application programming interface (API) correct answers is provided by the application
developer.
Enterprise application integration (EAI) correct answers combines processes, software,
standards, and hardware to link two or more systems
together, allowing them to act as one.
Business Process Management correct answers Process Iden. Process Analysis, Process redesign,
Process implementation. Process monitoring and controlling.
(+) Gate correct answers AND
(X) Gate correct answers OR
Stakeholder correct answers A person or organization with an interest in a particular place or
issue.
Elements of Architecture correct answers Documents, Models, Presentation, Enterprise Architect
Software
Enterprise Architecture correct answers Principles, Methods, Models
Types of Architecture correct answers Information, Process, Product, Application, technical
