OBHR 3330 - EXAM 1 REVIEW QUESTIONS ANSWERED CORRECTLY LATEST UPDATE 2026
Human Resource Management - Answers the policies, practices, and systems that influence
employees' behavior, attitudes, and performance
Change - Answers refers to the adoption of a new idea or behavior by a company.
Competitiveness - Answers refers to a company's ability to maintain and gain market share in its
industry
Role Behaviors - Answers are the behaviors required of an individual in his or her role as a jobholder
in a social work environment. These role behaviors vary on a number of dimensions.
Human Resource Management plays a role in a company's ______, ______, and _______. - Answers
survival, effectiveness, and competitiveness
Human Resource Management is a means to contribute to?? - Answers profitability, quality, and
other business goals
3 Most important Categories for an HR Decision and must pass all - Answers Moral, Legal, Ethical
Functions of HRM - Answers - Analysis and design of work
- Training and development
- performance management
- compensation and benefits
- employee relations/labor relations
- Recruitment and selection
- personnel policies
- legal compliance
- support for business strategy
3 HR product lines - Answers 1. Administrative Services and Transactions
2. Business Partner Services
3. Strategic Partner
Administrative Services and Transactions - Answers compensation, hiring, staffing
Business Partner Services - Answers Developing effective HR systems and helping implement business
plans, talent management
Strategic Partner - Answers Contributing to business strategy based on considerations of human
capital, business capabilities, readiness, and developing HR practices as strategic differentiators
Strategy Formulation - Answers Strategic planning groups decide on a strategic direction by defining
the company's mission and goals, its external opportunities and threats, and its internal strengths and
weaknesses.
Internal growth strategy - Answers A focus on new market and product development, innovation, and
joint ventures.
Downsizing - Answers is the planned elimination of large numbers of personnel, designed to enhance
organizational effectiveness
External Growth Strategy - Answers An emphasis on acquiring vendors and suppliers or buying
businesses that allow a company to expand into new markets.
Mission - Answers is a statement of the organization's reason for being; it usually specifies the
customers served, the needs satisfied and/or the values received by the customers, and the
technology used.
Goals - Answers are what it hopes to achieve in the medium- to long-term future; they reflect how the
mission will be operationalized.
External Analysis - Answers consists of examining the organization's operating environment to identify
the strategic opportunities and threats.
Internal Analysis - Answers attempts to identify the organization's strengths and weaknesses. It
focuses on the quantity and quality of resources available to the organization—financial, capital,
technological, and human resources.
Strategic Choice - Answers is the organization's strategy and describes the way the organization will
attempt to fulfill its mission and achieve long-term goals.
SWOT - Answers strengths, weaknesses, opportunities, and threats
Vertical alignment - Answers occurs when HR practices and processes are aimed at addressing the
strategic needs of the business.
, strategy implementation - Answers The organization follows through on the strategy that has been
chosen. This includes structuring the organization, allocating resources, ensuring that the firm has
skilled employees in place, and developing reward systems that align employee behavior with the
strategic goals. This process entails a constant cycling of information and decision making.
HRM role - Answers time spent on administrative tasks is decreasing, roles as a strategic business
partner, change agent and employee advocate are increasing
Nine competencies - Answers 1. HR Technical Expertise and Practice
2. Business Acumen
3. Critical evaluation
4. Ethical Practice
5. Global and Cultural Effectiveness
6. Communications
7. Organizational Leadership and Navigation
8. Consultation
9. Relationship Management
Outsourcing - Answers refers to the practice of having another company (a vendor, third party, or
consultant) provide services.
Most common reason for outsourcing - Answers - cost savings
- increased ability to recruit and manage talent
- improved HR service quality
- protection of the company from potential lawsuits by standardizing processes such as selection and
recruitment
Self Service - Answers employees have online access to information about HR issues such as training,
benefits, compensation, and contracts; go online to enroll themselves in programs and services; and
provide feedback through online surveys
Scientific Management - Answers was one of the earliest and best-known statements of the
mechanistic approach
Evidence-Based HR - Answers is demonstrating that HR practices have a positive influence on the
company's bottom line or key stakeholders. It requires using HR or workforce analytics that uses
quantitative and scientific methods to analyze data from HR decisions, financial statements, employee
surveys and other data-sources to show the value of HR practices and how they contribute to
business strategy and goals.
Big Data - Answers refers to information merged from HR databases, corporate financial statements,
employee surveys, and other data sources to make evidence-HR decisions and show that HR practices
influence the organization's bottom line, including profits and costs.
HR analytics - Answers Using data from relevant databases and other data sources to make evidence
based HR decisions
Social networking - Answers refers to websites such as Facebook, Twitter, and LinkedIn, and wikis and
blogs that facilitate interactions between people usually around shared interests.
Sustainability - Answers related to social responsibility; also refers to the company's ability to meet its
needs without sacrificing the ability of future generations to meet their needs.
Stakeholders - Answers include shareholders, the community, customers and all other parties that
have an interest in seeing that the company succeeds.
Three types of assets - Answers financial, physical, and intangible
Three challenges through HRM practices - Answers global, sustainability, and technology
Intangible assets - Answers include human capital, customer capital, social capital, and intellectual
capital. Intangible assets are equally or even more valuable than financial and physical assets, but
they are difficult to duplicate or imitate.
Learning Organization - Answers embraces a culture of lifelong learning, enabling all employees to
continually acquire and share knowledge.
human capital - Answers the skills and knowledge gained by a worker through education and
experience
Generational differences - Answers Members of each generation may have misperceptions of each
other causing tensions and misunderstanding in the workplace
Customer Capital - Answers The value of an organization's relationships with its customers
social capital - Answers cooperative relationships that facilitate the resolution of collective problems
standard deviation rule - Answers uses actual probability distributions to determine adverse impact.
Human Resource Management - Answers the policies, practices, and systems that influence
employees' behavior, attitudes, and performance
Change - Answers refers to the adoption of a new idea or behavior by a company.
Competitiveness - Answers refers to a company's ability to maintain and gain market share in its
industry
Role Behaviors - Answers are the behaviors required of an individual in his or her role as a jobholder
in a social work environment. These role behaviors vary on a number of dimensions.
Human Resource Management plays a role in a company's ______, ______, and _______. - Answers
survival, effectiveness, and competitiveness
Human Resource Management is a means to contribute to?? - Answers profitability, quality, and
other business goals
3 Most important Categories for an HR Decision and must pass all - Answers Moral, Legal, Ethical
Functions of HRM - Answers - Analysis and design of work
- Training and development
- performance management
- compensation and benefits
- employee relations/labor relations
- Recruitment and selection
- personnel policies
- legal compliance
- support for business strategy
3 HR product lines - Answers 1. Administrative Services and Transactions
2. Business Partner Services
3. Strategic Partner
Administrative Services and Transactions - Answers compensation, hiring, staffing
Business Partner Services - Answers Developing effective HR systems and helping implement business
plans, talent management
Strategic Partner - Answers Contributing to business strategy based on considerations of human
capital, business capabilities, readiness, and developing HR practices as strategic differentiators
Strategy Formulation - Answers Strategic planning groups decide on a strategic direction by defining
the company's mission and goals, its external opportunities and threats, and its internal strengths and
weaknesses.
Internal growth strategy - Answers A focus on new market and product development, innovation, and
joint ventures.
Downsizing - Answers is the planned elimination of large numbers of personnel, designed to enhance
organizational effectiveness
External Growth Strategy - Answers An emphasis on acquiring vendors and suppliers or buying
businesses that allow a company to expand into new markets.
Mission - Answers is a statement of the organization's reason for being; it usually specifies the
customers served, the needs satisfied and/or the values received by the customers, and the
technology used.
Goals - Answers are what it hopes to achieve in the medium- to long-term future; they reflect how the
mission will be operationalized.
External Analysis - Answers consists of examining the organization's operating environment to identify
the strategic opportunities and threats.
Internal Analysis - Answers attempts to identify the organization's strengths and weaknesses. It
focuses on the quantity and quality of resources available to the organization—financial, capital,
technological, and human resources.
Strategic Choice - Answers is the organization's strategy and describes the way the organization will
attempt to fulfill its mission and achieve long-term goals.
SWOT - Answers strengths, weaknesses, opportunities, and threats
Vertical alignment - Answers occurs when HR practices and processes are aimed at addressing the
strategic needs of the business.
, strategy implementation - Answers The organization follows through on the strategy that has been
chosen. This includes structuring the organization, allocating resources, ensuring that the firm has
skilled employees in place, and developing reward systems that align employee behavior with the
strategic goals. This process entails a constant cycling of information and decision making.
HRM role - Answers time spent on administrative tasks is decreasing, roles as a strategic business
partner, change agent and employee advocate are increasing
Nine competencies - Answers 1. HR Technical Expertise and Practice
2. Business Acumen
3. Critical evaluation
4. Ethical Practice
5. Global and Cultural Effectiveness
6. Communications
7. Organizational Leadership and Navigation
8. Consultation
9. Relationship Management
Outsourcing - Answers refers to the practice of having another company (a vendor, third party, or
consultant) provide services.
Most common reason for outsourcing - Answers - cost savings
- increased ability to recruit and manage talent
- improved HR service quality
- protection of the company from potential lawsuits by standardizing processes such as selection and
recruitment
Self Service - Answers employees have online access to information about HR issues such as training,
benefits, compensation, and contracts; go online to enroll themselves in programs and services; and
provide feedback through online surveys
Scientific Management - Answers was one of the earliest and best-known statements of the
mechanistic approach
Evidence-Based HR - Answers is demonstrating that HR practices have a positive influence on the
company's bottom line or key stakeholders. It requires using HR or workforce analytics that uses
quantitative and scientific methods to analyze data from HR decisions, financial statements, employee
surveys and other data-sources to show the value of HR practices and how they contribute to
business strategy and goals.
Big Data - Answers refers to information merged from HR databases, corporate financial statements,
employee surveys, and other data sources to make evidence-HR decisions and show that HR practices
influence the organization's bottom line, including profits and costs.
HR analytics - Answers Using data from relevant databases and other data sources to make evidence
based HR decisions
Social networking - Answers refers to websites such as Facebook, Twitter, and LinkedIn, and wikis and
blogs that facilitate interactions between people usually around shared interests.
Sustainability - Answers related to social responsibility; also refers to the company's ability to meet its
needs without sacrificing the ability of future generations to meet their needs.
Stakeholders - Answers include shareholders, the community, customers and all other parties that
have an interest in seeing that the company succeeds.
Three types of assets - Answers financial, physical, and intangible
Three challenges through HRM practices - Answers global, sustainability, and technology
Intangible assets - Answers include human capital, customer capital, social capital, and intellectual
capital. Intangible assets are equally or even more valuable than financial and physical assets, but
they are difficult to duplicate or imitate.
Learning Organization - Answers embraces a culture of lifelong learning, enabling all employees to
continually acquire and share knowledge.
human capital - Answers the skills and knowledge gained by a worker through education and
experience
Generational differences - Answers Members of each generation may have misperceptions of each
other causing tensions and misunderstanding in the workplace
Customer Capital - Answers The value of an organization's relationships with its customers
social capital - Answers cooperative relationships that facilitate the resolution of collective problems
standard deviation rule - Answers uses actual probability distributions to determine adverse impact.
