, Introduction
Computer Data Systems (CDS) is an emerging technology company operating in Gauteng,
engaged in the manufacturing and distribution of computers to commercial clients. In the 2025
financial year, the company faced a significant security crisis characterized by a spike in
hijacking incidents targeting its delivery trucks. These events resulted not only in substantial
financial losses—estimated at approximately 30% of the company’s annual revenue—but also
in injuries to employees, including drivers and support staff, highlighting the human cost of
inadequate security measures (Gill 2017; Hopkins 2020). The absence of formalised security
protocols, tracking devices, or protective escorts exacerbated the vulnerability of both personnel
and high-value assets, leaving the company exposed to recurrent criminal threats.
The situation has attracted scrutiny from multiple stakeholders. Workers’ unions have
threatened industrial action, citing violations of occupational health and safety rights, while the
insurance company has refused to process further claims due to the lack of evidence
demonstrating proactive risk mitigation. On-site assessments revealed a security backlog and
weakness in protective measures at approximately 60%, with the security risk factor also
estimated at 60%, reflecting significant organisational exposure and operational inefficiencies
(Smith & Clarke 2020; Mouton 2021).
This case study, therefore, seeks to critically analyse the security challenges facing CDS and to
propose evidence-based interventions grounded in security management and research
methodology principles. The subsequent analysis addresses the drafting of comprehensive
security procedures, the examination of legal obligations under the Occupational Health and
Safety Act 85 of 1993, identification and quantification of precipitating crime factors,
development of a security survey instrument, recommendations for security policy formulation,
and the estimation of exposure and vulnerability factors. The goal is to provide CDS with a
systematic approach to mitigating risks, protecting employees, and safeguarding corporate
assets while complying with regulatory and legal standards.
QUESTION 1
Draft security procedures that should be followed at CDS for the protection of
employees and property/assets (computers and trucks). (20)
Effective security procedures are critical for organisations like CDS, where high-value assets
are routinely transported through environments with elevated crime risks. Security management
Computer Data Systems (CDS) is an emerging technology company operating in Gauteng,
engaged in the manufacturing and distribution of computers to commercial clients. In the 2025
financial year, the company faced a significant security crisis characterized by a spike in
hijacking incidents targeting its delivery trucks. These events resulted not only in substantial
financial losses—estimated at approximately 30% of the company’s annual revenue—but also
in injuries to employees, including drivers and support staff, highlighting the human cost of
inadequate security measures (Gill 2017; Hopkins 2020). The absence of formalised security
protocols, tracking devices, or protective escorts exacerbated the vulnerability of both personnel
and high-value assets, leaving the company exposed to recurrent criminal threats.
The situation has attracted scrutiny from multiple stakeholders. Workers’ unions have
threatened industrial action, citing violations of occupational health and safety rights, while the
insurance company has refused to process further claims due to the lack of evidence
demonstrating proactive risk mitigation. On-site assessments revealed a security backlog and
weakness in protective measures at approximately 60%, with the security risk factor also
estimated at 60%, reflecting significant organisational exposure and operational inefficiencies
(Smith & Clarke 2020; Mouton 2021).
This case study, therefore, seeks to critically analyse the security challenges facing CDS and to
propose evidence-based interventions grounded in security management and research
methodology principles. The subsequent analysis addresses the drafting of comprehensive
security procedures, the examination of legal obligations under the Occupational Health and
Safety Act 85 of 1993, identification and quantification of precipitating crime factors,
development of a security survey instrument, recommendations for security policy formulation,
and the estimation of exposure and vulnerability factors. The goal is to provide CDS with a
systematic approach to mitigating risks, protecting employees, and safeguarding corporate
assets while complying with regulatory and legal standards.
QUESTION 1
Draft security procedures that should be followed at CDS for the protection of
employees and property/assets (computers and trucks). (20)
Effective security procedures are critical for organisations like CDS, where high-value assets
are routinely transported through environments with elevated crime risks. Security management
