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During times of change, it is important for leaders to ____________:
a. Make sure that they put the right spin on the situation, especially when
things are going badly.
b. Discourage stakeholders from expressing their misgivings.
c. Explain the situation once, then move on - don't dwell on it.
d. Communicate first through actions, then words.
d. Communicate first through actions, then words
Airing your concerns about taking on a new commitment is likely to:
a. Build trust.
b. Erode trust.
c. Expand your capacity to trust.
d. Reduce your responsibility but enhance your authority.
a. Build trust
,Demonstrating conviction, courage, compassion, and community can:
a. Be used by a transformational leader to build trust.
b. Diminish your capacity for trusting others.
c. Make you vulnerable to your adversaries.
d. Undermine or erode trust.
a. Be used by a transformational leader to build trust.
The emergency manager's role for media relations is to:
(a.) Ensure plans for this function are in place and up-
to-date. (b.) Make all contacts with the media.
(c.) Review and approve all
releases. (d.) Serve as the primary
spokesperson.
(a.) Ensure plans for this function are in place and up-to-date.
If the community already has an emergency operations plan, the emergency
manager should:
(a.) Assume the plan is probably outdated, and proceed to develop a new one
(b.) Consider this part of the job done, and focus on other activities.(c.)
Coordinate a unified effort with all those responsible to keep the plan
updated.
(d.) Let the people responsible for the various sections decide when and if
changes are needed.
(c.) Coordinate a unified effort with all those responsible to keep the plan
updated.
, Documentation is a legal and administrative requirement for an emergency
management organization. As an emergency manager, you will document
which of the following
records, except:
a. incident records.
b. mutual aid activities.
c. routine staffing records.
d. situation reports.
c. routine staffing records
Anticipated emergency operations is a budget item consisting of estimates for
emergencies that may occur during the budget cycle. What type of data may
be needed to support these estimates?
a. Emergency operations plan.
b. Exercise training plan.
c. Historical records.
d. Weather reports.
c. Historical records.
How is risk defined?
a. A predicted impact that a hazard would have on people, services, and
specific facilities in a community.
b. A specific point of vulnerability.
c. The magnitude, duration, seasonal pattern, and speed of onset of a hazard.
d. Typical weather patterns for a community.
a. A predicted impact that a hazard would have on people, services, and
specific facilities in a community.