SALESFORCE ADMIN CERTIFICATION EXAM
2026 COMPREHENSIVE EXAM FULL
QUESTIONS AND VERIFIED SOLUTIONS
◉ 35. Regional sales users at Universal Containers sell to both
business and consumer accounts. However, sales users are unable to
see the set of stages that apply to consumer opportunities.
How can an administrator correct the problem?
A. Remove all but one record type from the regional sales team
profile
B. Check for a validation rule that restricts the visibility of the
opportunity stages
C. Assign the relevant record types and sales processes to the
regional sales team profile
D. Ensure that regional sales users are routing consumer
opportunities to the appropriate approver. Answer: C. Assign the
relevant record types and sales processes to the regional sales team
profile
◉ 36. Which permission is required to convert a lead?
,Choose 2 answers:
A. Transfer" access for leads, accounts, contacts and opportunities
B. "Import leads" profile permission
C. "Create" and "Edit" access for leads, accounts, contacts and
opportunities
D. "Convert Leads" profile permission. Answer: C. Create and Edit for
leads, accounts, contacts, and opportunities
D. "Convert Leads" profile permission
◉ 37. When should a system administrator consider using the
Salesforce AppExchange?
Choose 2 answers:
A. To find answers to Salesforce application questions
B. When standard Salesforce functionality needs to be extended
C. To submit ideas for Salesforce application enhancements
D. When looking for pre-built custom applications and tools..
Answer: B. When standard Salesforce functionality needs to be
extended
D. When looking for pre-built custom applications and tools
◉ 38. Criteria-based sharing rules can be created for which objects?
,Choose 3 answers:
A. Leads
B. Campaigns
C. Contacts
D. Opportunities
E. Accounts. Answer: C. Contacts
D. Opportunities
E. Accounts
You can create criteria-based sharing rules for accounts,
opportunities, cases, contacts, and custom objects.
◉ 39. What action can a user with the standard system
administrator profile take?
Choose 3 answers:
A. Access a log of the records a user has viewed
B. Delete user records
C. Reset all user passwords
D. Assign feature licenses to users
E. Define and assign custom profiles to users.. Answer: C. Reset all
user passwords
, D. Assign feature licenses to users
E. Define and assign custom profiles to users
◉ 40. A system administrator at Universal Containers needs to
prevent sales representatives from editing fields on an opportunity
once the opportunity has been moved to a closed stage.
Which data validation tool can be used to accomplish this?
Choose 2 answers
A. Formula fields
B. Data Validation rules
C. Record Types and read only page layouts
D. Workflow field updates. Answer: B. Data Validation rules
C. Record types and read only page layouts
◉ 41. What can a marketing user do using the Manage Members
button on a campaign record?
Choose 2 answers:
A. Create a custom report including all campaign members
B. Import new leads and associate them with the campaigns
2026 COMPREHENSIVE EXAM FULL
QUESTIONS AND VERIFIED SOLUTIONS
◉ 35. Regional sales users at Universal Containers sell to both
business and consumer accounts. However, sales users are unable to
see the set of stages that apply to consumer opportunities.
How can an administrator correct the problem?
A. Remove all but one record type from the regional sales team
profile
B. Check for a validation rule that restricts the visibility of the
opportunity stages
C. Assign the relevant record types and sales processes to the
regional sales team profile
D. Ensure that regional sales users are routing consumer
opportunities to the appropriate approver. Answer: C. Assign the
relevant record types and sales processes to the regional sales team
profile
◉ 36. Which permission is required to convert a lead?
,Choose 2 answers:
A. Transfer" access for leads, accounts, contacts and opportunities
B. "Import leads" profile permission
C. "Create" and "Edit" access for leads, accounts, contacts and
opportunities
D. "Convert Leads" profile permission. Answer: C. Create and Edit for
leads, accounts, contacts, and opportunities
D. "Convert Leads" profile permission
◉ 37. When should a system administrator consider using the
Salesforce AppExchange?
Choose 2 answers:
A. To find answers to Salesforce application questions
B. When standard Salesforce functionality needs to be extended
C. To submit ideas for Salesforce application enhancements
D. When looking for pre-built custom applications and tools..
Answer: B. When standard Salesforce functionality needs to be
extended
D. When looking for pre-built custom applications and tools
◉ 38. Criteria-based sharing rules can be created for which objects?
,Choose 3 answers:
A. Leads
B. Campaigns
C. Contacts
D. Opportunities
E. Accounts. Answer: C. Contacts
D. Opportunities
E. Accounts
You can create criteria-based sharing rules for accounts,
opportunities, cases, contacts, and custom objects.
◉ 39. What action can a user with the standard system
administrator profile take?
Choose 3 answers:
A. Access a log of the records a user has viewed
B. Delete user records
C. Reset all user passwords
D. Assign feature licenses to users
E. Define and assign custom profiles to users.. Answer: C. Reset all
user passwords
, D. Assign feature licenses to users
E. Define and assign custom profiles to users
◉ 40. A system administrator at Universal Containers needs to
prevent sales representatives from editing fields on an opportunity
once the opportunity has been moved to a closed stage.
Which data validation tool can be used to accomplish this?
Choose 2 answers
A. Formula fields
B. Data Validation rules
C. Record Types and read only page layouts
D. Workflow field updates. Answer: B. Data Validation rules
C. Record types and read only page layouts
◉ 41. What can a marketing user do using the Manage Members
button on a campaign record?
Choose 2 answers:
A. Create a custom report including all campaign members
B. Import new leads and associate them with the campaigns
