Management Skills Exam – Rutgers questions with answers

Management Skills Exam – |\ |\ |\ |\




Rutgers questions with |\ |\ |\




answers

Management - CORRECT ANSWERS ✔✔The act of |\ |\ |\ |\ |\ |\ |\



coordinating the efforts of people to accomplish desired |\ |\ |\ |\ |\ |\ |\ |\



goals and objectives using available resources efficiently
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and effectively
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Why people quit their Jobs? - CORRECT ANSWERS ✔✔1.
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They hate their bosses.
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2. They don't feel a sense of connection with their
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coworkers.
3. They don't feel a sense of connection with the mission
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of the organization.
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Poor management leads too - CORRECT ANSWERS
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✔✔Lower trust, Lower morale & job satisfaction, Lower
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commitment, Decreased employee productivity, |\ |\ |\ |\



Decreased firm performance, Decreased shareholder
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value, Increased theft, & Increased turnover
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,Emotional Intelligence - CORRECT ANSWERS ✔✔A primary
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driver of leadership success. Self Awareness, self
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regulation, motivation, empathy, social skills
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Self-Awareness - CORRECT ANSWERS ✔✔Knowing your |\ |\ |\ |\ |\ |\



motivations, preferences, and personality and |\ |\ |\ |\ |\



understanding how these factors influence your |\ |\ |\ |\ |\ |\



judgment, decisions, and interactions with other people.
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Self Regulation - CORRECT ANSWERS ✔✔Ability to control
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or redirect disruptive impulses and moods.
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Characteristics: trustworthiness, integrity, comfort with |\ |\ |\ |\ |\



ambiguity, flexible |\




Motivation - CORRECT ANSWERS ✔✔Work for reasons
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beyond money or status; pursue goals with persistence.
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Characteristics: strong drive to achieve, optimism even in |\ |\ |\ |\ |\ |\ |\



the face of failure, restless with status quo
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Empathy - CORRECT ANSWERS ✔✔The ability to
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understand the emotional makeup of people. Sensitive to
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other's feelings, ability to appreciate other's perspectives.
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Social Skills - CORRECT ANSWERS ✔✔Proficiency in
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managing relationships and networks. Characteristics
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,include: persuasiveness, socially networked, ability to
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connect with people. |\ |\




Groups (Additive) - CORRECT ANSWERS ✔✔Groups have a
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single leader. In addition, groups have individual work
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products which lead to individual accountability for
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outcomes. In groups, meetings are short coordination |\ |\ |\ |\ |\ |\ |\



efforts (discuss, decide, delegate).
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Team (Interacting) - CORRECT ANSWERS ✔✔characterized
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by single or shared leadership roles. In addition, teams
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have collective work products which leads to mutual
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accountability for outcomes. Meetings are longer with |\ |\ |\ |\ |\ |\ |\



more open-ended discussions (active problem solving,
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collaboration).


Problem-Solving Teams - CORRECT ANSWERS ✔✔Groups |\ |\ |\ |\ |\ |\



of 5-12 employees from same department who meet for a
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few hours each week to discuss ways of improving
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quality, efficiency, and the work environment
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Self-Managed Work Teams - CORRECT ANSWERS |\ |\ |\ |\ |\ |\



✔✔Groups of 10 to 15 people who take on the |\ |\ |\ |\ |\ |\ |\ |\ |\ |\



responsibilities of their former supervisors |\ |\ |\ |\

, Cross functional teams - CORRECT ANSWERS
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✔✔Employees from the same heirarchical level, but from |\ |\ |\ |\ |\ |\ |\ |\



different work areas who come together to accomplish a
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task


Virtual teams - CORRECT ANSWERS ✔✔Teams that use
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computer technology to tie together physically dispersed
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members in order to achieve a common goal
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(Team effectiveness) Context - CORRECT ANSWERS
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✔✔Adequate resources, leadership & structure, climate of |\ |\ |\ |\ |\ |\



trust, performance evaluation and reward systems. Ask
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the questions: do I have the support i need to ensure a
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successful project? |\




(Team effectiveness) Composition - CORRECT ANSWERS
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✔✔Abilities of members, personality, allocating roles,
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diversity, size of teams, member flexibility, member
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preferences. Who belongs on the team; how teams should
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be staffed.
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(Team effectiveness) Work Design - CORRECT ANSWERS
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✔✔Autonomy, skill variety, task identity, task significance |\ |\ |\ |\ |\ |\




(Team effectiveness) Process - CORRECT ANSWERS
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✔✔Member commitment to a common purpose, specific
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