Organizational Behavior - 6e, TEST BANK

1. (p. 34) According to the MARS model of individual behavior and performance, employee performance will remain high even if one of the four factors is low in a given situation. FALSE All four factors in the MARS model are critical influences on an individual's voluntary behavior and performance; if any one of them is low in a given situation, the employee would perform the task poorly. 2. The MARS model identifies the four main factors that influence individual behavior: motivation, ability, role perceptions, and situational factors. TRUE The MARS model identifies the four main factors that influence individual behavior: motivation, ability, role perceptions, and situational factors. 3. Motivation is an external force on the person that causes him/her to engage in specific behaviors. FALSE Motivation represents the forces within a person that affect his/her direction, intensity, and persistence of voluntary behavior. 4. Intensity refers to the fact that motivation is goal-directed, not random. FALSE Direction refers to the path along which people engage their effort. People have choices about where they put their effort; they have a sense of what they are trying to achieve and at what level of quality, quantity, and so forth. In other words, direction refers to the fact that motivation is goal-directed, not random.