CFI CBCA Exam Practice Questions
And Answers 2026/2027
Business Writing
Acceptance by the bank of payments in arrears shall not constitute a waiver of or
otherwise affect any acceleration payment hereunder or other right or remedy
exercisable hereunder. No failure or delay on the part of the bank in exercising, and no
failure to file or otherwise perfect or enforce the Bank's security in or with respect to any
collateral, shall operate as a waiver of any right or remedy hereunder or release any of
the undersigned, and the obligations of the undersigned may be extended or waived by
the bank, contract or other agreement evidencing or relating to any obligation or
collateral may be amended and any collateral exchanged, surrendered, or otherwise
dealt with in accordance with any agreement relevant thereto, all without affecting the
liability of any of the undersigned. - ANSWER-You can accept late payments or partial
payments, even though they are marked "payment in full". You will maintain your rights
under this note.
Course Objectives - ANSWER--Determine an objective and audience to focus your
writing on
-Capture attention with proper writing structure, paragraph form, and plain language
-Suggest conclusions and actions to address the needs or issues identified in your
writing
-Use best practices to improve the chances of your recommendations being accepted
-Test your writing to see if it optimizes the reader's mental effort
1. Writing Preparation
Session Objectives - ANSWER-01. Highlight the differences between academic and
business writing
02. Determine the purpose of your business writing
03. Establish an audience for your business writing 04. Choose the best delivery for
your business writing
Academic vs. Business Writing - ANSWER-School ≠ Business
Business - ANSWER-• Covers concrete topics
• Closes topics
• Meets a need
• Suggests conclusions
• Delivers value for the business
• Uses plain language
Academic - ANSWER-• Covers abstract topics
• Opens topics
• Serves an interest
, • Presents ideas
• Displays knowledge for scrutiny
• Uses dense language
5Ws and H - ANSWER-Why? Where? Who? When? What? How?
Why? - ANSWER-The reason you are writing. The objective you want to achieve.
How? - ANSWER-The format of the document. The structure, and language will depend
on the 5Ws.
Who? - ANSWER-The audience for your writing. How you write your document will
change based on the reader.
When? - ANSWER-The due date for your written document.
What? - ANSWER-The contents of your writing and the actions you need to take to
write it.
Where? - ANSWER-The resources where you will gather your information.
What is our writing purpose? - ANSWER-Why are you writing this document?
Are you fulfilling a need or addressing an issue?
"The company needs to expand its product line."
What is the goal of this document?
What effect do you want to have on the company? "Find segments the company can
expand into."
Why is this document necessary?
What will happen if these issues are not fixed? "Growth will slow down and competitors
will overtake us."
Who is our audience? - ANSWER-Layperson, Technician, Director
Who is reading your document?
How much expertise do they have?
What do they need to know?
What is our delivery? - ANSWER-The goal of your delivery is to reduce mental effort.
Delivery
• Choose the appropriate medium
• Consider the level of detail
• Shorten the length
Structure
And Answers 2026/2027
Business Writing
Acceptance by the bank of payments in arrears shall not constitute a waiver of or
otherwise affect any acceleration payment hereunder or other right or remedy
exercisable hereunder. No failure or delay on the part of the bank in exercising, and no
failure to file or otherwise perfect or enforce the Bank's security in or with respect to any
collateral, shall operate as a waiver of any right or remedy hereunder or release any of
the undersigned, and the obligations of the undersigned may be extended or waived by
the bank, contract or other agreement evidencing or relating to any obligation or
collateral may be amended and any collateral exchanged, surrendered, or otherwise
dealt with in accordance with any agreement relevant thereto, all without affecting the
liability of any of the undersigned. - ANSWER-You can accept late payments or partial
payments, even though they are marked "payment in full". You will maintain your rights
under this note.
Course Objectives - ANSWER--Determine an objective and audience to focus your
writing on
-Capture attention with proper writing structure, paragraph form, and plain language
-Suggest conclusions and actions to address the needs or issues identified in your
writing
-Use best practices to improve the chances of your recommendations being accepted
-Test your writing to see if it optimizes the reader's mental effort
1. Writing Preparation
Session Objectives - ANSWER-01. Highlight the differences between academic and
business writing
02. Determine the purpose of your business writing
03. Establish an audience for your business writing 04. Choose the best delivery for
your business writing
Academic vs. Business Writing - ANSWER-School ≠ Business
Business - ANSWER-• Covers concrete topics
• Closes topics
• Meets a need
• Suggests conclusions
• Delivers value for the business
• Uses plain language
Academic - ANSWER-• Covers abstract topics
• Opens topics
• Serves an interest
, • Presents ideas
• Displays knowledge for scrutiny
• Uses dense language
5Ws and H - ANSWER-Why? Where? Who? When? What? How?
Why? - ANSWER-The reason you are writing. The objective you want to achieve.
How? - ANSWER-The format of the document. The structure, and language will depend
on the 5Ws.
Who? - ANSWER-The audience for your writing. How you write your document will
change based on the reader.
When? - ANSWER-The due date for your written document.
What? - ANSWER-The contents of your writing and the actions you need to take to
write it.
Where? - ANSWER-The resources where you will gather your information.
What is our writing purpose? - ANSWER-Why are you writing this document?
Are you fulfilling a need or addressing an issue?
"The company needs to expand its product line."
What is the goal of this document?
What effect do you want to have on the company? "Find segments the company can
expand into."
Why is this document necessary?
What will happen if these issues are not fixed? "Growth will slow down and competitors
will overtake us."
Who is our audience? - ANSWER-Layperson, Technician, Director
Who is reading your document?
How much expertise do they have?
What do they need to know?
What is our delivery? - ANSWER-The goal of your delivery is to reduce mental effort.
Delivery
• Choose the appropriate medium
• Consider the level of detail
• Shorten the length
Structure
